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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
The Principal UX Researcher will identify and prioritize research needs, applying effective research methods to synthesize data into actionable insights. This role also involves leading research to clarify customer context and guiding the data-driven formation of solutions.
Responsibilities
- Proactively identify and prioritize research needs and potential problem areas
- Apply research methods for effective execution for a feature area, product line, brand, or franchise
- Lead others to use sense-making/analysis to synthesize and distill data for a feature area, product line, brand, or franchise into actionable insights
- Share insights in order to activate design and engineering processes from insights for a feature area, product line, brand, or franchise across the division
- Lead research that identifies and clarifies who the customer is and the critical parts of their context
- Lead the data-driven formation of the solution and alignment
- Oversee the application of experience check points
- Produce research-driven insights on industry/vertical trends
- Guide cross-disciplinary research efforts resulting in strong product outcomes
- Lead efforts to provide effective tools and templates for product makers
Requirements
- Proactive identification and prioritization of research needs and potential problem areas
- Application of research methods for effective execution
- Sense-making/analysis to synthesize and distill data into actionable insights
- Sharing insights to activate design and engineering processes
- Leading research to identify and clarify who the customer is and the critical parts of their context
- Leading the data-driven formation of the solution and alignment
- Overseeing the application of experience check points
- Assessing user insights along funnel awareness, through adoption, and retention
- Producing research-driven insights on industry/vertical trends
- Guiding cross-disciplinary research efforts resulting in strong product outcomes
- Leading efforts to provide effective tools and templates for product makers
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
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