Senior UX Designer

The Senior UX Designer will represent UX and champion users in the scientific publishing process, focusing on institutions and funding. Responsibilities include conducting discovery initiatives, identifying pain points, and creating relevant UX deliverables.

Responsibilities

• Representing UX and championing users as part of a team that is responsible for institutions and funding within the payments and rights stage of the scientific publishing process
• Conduct discovery and analysis initiatives in collaboration with Product and other disciplines
• Identify pain points and opportunities and drive design conversations to address them
• Collaborate with stakeholders and team members and facilitate discussions to ensure focus remains on users
• Create relevant UX deliverables including screen flows and wireframes, as well as designs for data visualisation
• Get settled: Get to know Springer Nature as a business and the groups within it. Understand the UX research that has been done and the context/history of it. Become familiar with products/tools that the teams have been working on, how they do it and how it’s going. Meet the stakeholders from across the business and understand their experience, background and ambitions. Begin to work with your programme lead, colleagues within your immediate team and get to know your UX peers/community
• Be involved: Establish design thinking, prioritisation, reviews, alignment and delivery processes, keeping user-centred design as part of the team culture. Ensure that design is informed by UX research. Motivate and involve team members in UX research activities. Share insights within your team, with the wider UX community and beyond. Become an active participant of the UX community and become an example to others
• Make a change and see your impact: Know where there are gaps and assumptions in user knowledge. Know the relative risk and potential effort of each that is clearly laid out in a plan for the foreseeable future. Identify impactful opportunities and work with leads to address those opportunities strategically. Ensure that strategic work with stakeholders is informed by UX research and design outcomes. Become an advocate for diversity, equity, and inclusion (DEI), not just in what we deliver to our users but also in how we work together

Requirements

• Multi-year experience of UX Design in a senior capacity
• Accomplished critical thinking, analysis, sound decision-making and an outcomes driven mindset
• Experience deploying applicable UX design and research methods and techniques
• Experience working with stakeholders and non-designers and have an empathetic, articulate and open communication style
• Experience running UX research independently, or in a leading role as part of a team
• Great user empathy and focus on creating value for them
• Preference to working in a collaborative (remote and in-person) team, where there is collective ownership of the product
• Good time management skills enabling you to collaborate with multiple teams on a variety of initiatives
• Comfortable getting involved with every stage of the UX lifecycle
• Awareness of your strengths and ability to recognise opportunities to learn and improve

Key Skills

• UX Design
• Critical thinking
• Analysis
• Sound decision-making
• User empathy
• Communication
• Collaboration
• Time management
• UX research
• Design thinking
• Prioritisation
• Alignment
• Delivery processes
• Data visualisation
• Stakeholder management
• Diversity, equity, and inclusion (DEI)

Benefits

• Opportunities to learn from some of the best in the business
• A culture that encourages curiosity and empowers people to find solutions and act on their instincts
• Working at the heart of a changing industry, always looking for great people who care about delivering quality to our customers and the communities we work alongside