UI/UX Designer

As a UI/UX Designer, you will leverage user research and usability testing to develop UX journeys and wireflows. You will collaborate with product managers and developers to ensure the UX vision aligns with business goals and create aesthetically pleasing interfaces for web and mobile applications.

Responsibilities

• Leverage user research, user interviews, usability testing, personas, and competitive analysis data to develop UX journeys and wireflows.
• Communicate user research activities, findings, and insights as needed to project stakeholders.
• Develop user flows, wireframes, prototypes, and sitemaps to communicate design concepts effectively.
• Collaborate closely with product managers, developers, and other stakeholders to ensure the UX vision is aligned with business goals and technical requirements.
• Design aesthetically pleasing and functional interfaces for both web and mobile applications, ensuring a consistent and cohesive visual language.
• Create high-fidelity mockups, interactive prototypes, and design systems to communicate the final design vision.
• Adhere UI designs to the ‘Helios’ Sun Life Design System, guidelines and best practices.
• Iterate designs based on feedback from users and internal stakeholders, while ensuring that all designs meet accessibility standards.
• Collaborate with Asia practitioners and Corporate stakeholders where directed.
• Practice and evangelize the Design Thinking framework and process for divergent and convergent ideation to project colleagues and stakeholders as needed.
• Present and advocate UX/UI design proposals to senior execs and stakeholders that clearly articulate the tangible and business value, based on insights, research and digital analytics.

Requirements

• University Graduate and above
• 4+ years' experience working with the digital medium and a strong portfolio showcasing web and mobile projects
• Competency in design software and collaboration technologies (Figma/Figjam, Miro, Microsoft Office, Adobe Creative Cloud, Confluence, Jira, etc.)
• Background in insurance or financial services is preferred
• Certification in UX, UI, Design Thinking, Human Centric design, Usability Analyst, Agile/Scrum or similar course is a plus

Key Skills

• Key experience in UX, UI, usability principles, and other digital design standards.
• Experience in designing UX and UI for digital apps, platforms and websites in line with overall project client and user experience goals.
• Knowledge and core understanding of key design process principles such as Design Thinking Framework, Double Diamond, Triple Track Agile, etc.
• Experience in user research planning, execution and management.
• Understanding of digital project management methodologies such as modern Agile and Scrum methods, as well as waterfall.
• Familiarity with accessibility standards (WCAG) and how to design for accessibility & inclusivity.
• Understanding of HTML/CSS is a plus, but not mandatory.
• Knowledge and experience with design systems and digital product management will be a plus.
• Experience working with international teams and different cultures is an advantage.
• Flexible and comfortable in tackling ambiguous design and business challenges.
• Good visualization, presentation, management and communication skills.
• Understanding of insurance and financial services will be an added advantage.
• Understanding of Content Management System (CMS) is a plus.
• Strong interpersonal, communication, relationship management and empathy skills with the ability to effectively present design ideas and solutions to stakeholders.
• Must be curious about digital transformation, and passionate about design.