Staff UX Designer

Replit seeks a Staff UX Designer to shape user experience, conduct research, and collaborate with teams to drive meaningful insights.

Responsibilities

• Run a diary study with a cohort of new Replit users to understand their journeys, pain points, and needs
• Train team members at Replit on best practices of doing unbiased research and methods to empower people to better understand our customers
• Embed with a product pod to work with Product, Design, and Engineering on a research initiative
• Partner with the Data Analytics team to have a cohesive understanding and snapshot of our customers
• Be a thought partner in the UX function working closely with Head of Design, Product and Engineering
• Provide both confident project leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research
• Manage multiple research initiatives either directly conducting your own research or helping teams do their own
• Collaborate with Product Marketing, Support, and Data Analytics to formulate cohesive narratives of customer problems

Requirements

• 8+ years of user research experience in a startup or B2B/B2C tech companies
• Working knowledge of multiple research methods and approaches
• Experience at companies with multiple customer segments (Consumer, SaaS, etc.)
• Can successfully manage project prioritization and multiple stakeholder relationships independently
• Degree in Human Computer Interaction or Human Factors background a plus
• Implement AI tools into your workflows

Key Skills

• User research experience
• Working knowledge of multiple research methods and approaches
• Experience managing project prioritization and multiple stakeholder relationships
• Degree in Human Computer Interaction or Human Factors background
• Implement AI tools into workflows

Benefits

• Competitive Salary & Equity
• 401(k) Program
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities