UX Researcher (USA Remote)

Turnitin seeks a UX Researcher to plan and execute end-to-end research projects, collaborating with cross-functional teams to guide product development and iteration.

Responsibilities

• Independently spearhead both small-scale and mid-sized research projects.
• Collaborate with cross-functional teams to clarify and define research objectives.
• Equip designers, product managers, and other stakeholders with insights into user needs.
• Contribute to streamlining and enhancing the operational efficiency of the research team.
• Identify and employ the optimal channels for disseminating research findings.
• Plan and actively engage in participatory workshops.
• Champion and advocate for best practices in UX research across the organization.
• Present and communicate research insights to key decision-makers and stakeholders.
• Continuously seek feedback on research endeavors and actively provide feedback to peers.

Requirements

• Bachelor’s degree in psychology, human-computer interaction (HCI), statistics, social science, or equivalent professional experience.
• Knowledge and skills equivalent to 2–7 years of industry experience in UX research or related fields (e.g., market research, behavioral science, applied statistics).
• Proven experience in designing, implementing, and analyzing quantitative research studies (e.g., large-scale surveys, product usage analysis, experimental designs, segmentation studies).
• Strong statistical analysis skills with the ability to apply the right methods (e.g., regression, factor analysis, significance testing, clustering) to generate robust insights.
• Ability to independently manage end-to-end research projects, from scoping and data collection through to synthesis and communication of results.
• Experience integrating quantitative findings with qualitative insights to provide a holistic view of user needs and behaviors.
• Demonstrated ability to transform data-driven insights into actionable recommendations that directly influence product decisions.
• Proven expertise in collaborating with cross-functional product and engineering teams.
• A strong research portfolio that demonstrates multiple methods and approaches to research along with the tangible outcomes and impact of the work.

Key Skills

• UX Research
• Research Planning
• Cross-Functional Collaboration
• Quantitative Research
• Statistical Analysis
• Project Management
• Qualitative Insights
• Actionable Recommendations
• Portfolio Development

Benefits

• Generous time off and health and wellness programs that offer choice and flexibility.
• National Holidays.
• 2 Founder Days + Juneteenth Observed.
• Paid Volunteer Time.
• Charitable contribution match.
• Monthly Wellness or Home Office Reimbursement.
• Access to Modern Health (mental health platform).
• Parental Leave.
• Retirement Plan with match/contribution.