UX Designer, Senior Associate

UI/UX Designer Senior Associate to contribute to athenahealth's electronic health record and physician practice management products, focusing on medication management.

Responsibilities

• Design execution (primary): Identify and frame user-centered problems effectively, plan and facilitate problem identification and solutioning workshops, create low- to high-fidelity mocks, wireframes, content, and visual designs, and build interactive prototypes, plan and execute research experiments and heuristic reviews, collaborate with product and engineering teams, collaborate with team, solicit and provide feedback
• Design strategy and planning: Plan and execute exploratory research and experiments, contribute to the creation of workflows, journey maps, and vision documents, summarize and communicate relevant insights from user research, manage the backlog and prioritization of design work, assist in the definition and creation of success criteria and metrics, support product and engineering teammates in building deep empathy for users

Requirements

• Bachelor’s Degree required, preferably in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or related disciplines
• 3-5 years of professional experience working in product design
• Solid capability in UX creative and design techniques
• Experience facilitating, summarizing, and acting on take-aways from user research
• Understand how to work within agile development process for the design, development, and delivery of software
• Strong verbal and written communication skills

Key Skills

• Design simple, effective, and elegant interactions between users and products
• Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes
• Forge strong relationships and work collaboratively with a multi-disciplinary team
• Provide sound rationale for recommendations to gain others’ support and commitment
• Capable of managing ambiguity, change and uncertainty
• Adapt to ever-changing needs of a dynamic business

Benefits

• Health and financial benefits
• Commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces
• Flexible work environment with the ability to find a balance that feels fulfilling and productive