Senior Product Designer

Lead the end-to-end design process for the Member Rewards domain, establishing the vision and strategic direction for promotions and rewards. Collaborate with cross-functional teams to ensure the rewards experience is beautiful, functional, and emotionally resonant.

Responsibilities

• Define the Vision: Lead the end-to-end design process for the Member Rewards domain, establishing the north-star vision and strategic direction for how members utilize promotions and rewards on our platform.
• Master the Craft: Translate complex reward mechanics and user psychology into intuitive, visually compelling, and delightful interfaces. You will collaborate with our design system and Marketing teams to establish best-in-class visuals and motion design that make our rewards experience feel premium and engaging.
• Pioneer New Experiences: Go beyond optimization. You will conceptualize and design groundbreaking promotion mechanics and systems that deepen member loyalty and create memorable, shareable moments.
• Champion Design Excellence: Serve as a bar-raiser for design quality across the product organization. You will provide insightful critique, mentor other designers, and evangelize best practices in UX, visual, and interaction design.
• Orchestrate a Cohesive Journey: Collaborate intimately with Product Management, Brand, Marketing, and User Research to ensure the rewards experience is not only beautiful and functional but also emotionally resonant and perfectly aligned with our members' motivations.

Requirements

• 7+ years of product design experience, with a portfolio that showcases mastery in visual craft, interaction design, and strategic thinking.
• Expertise in Visual and Interaction Design: A mastery of visual design principles (typography, layout, color theory) and a passion for motion and micro-interactions that enhance usability and create delight.
• Strategic and Conceptual Thinking: Proven ability to translate abstract business goals and user needs into a compelling design vision and a pragmatic, phased execution plan, from MVP to future-state iterations.
• Leadership and Influence: A track record of leading design within a cross-functional team, mentoring other designers, and successfully advocating for user-centered, high-quality design solutions to stakeholders at all levels.
• Deep Empathy and User Focus: An innate ability to understand user motivations and behaviors, considering usability and accessibility not as a checklist but as a core tenet of exceptional design.
• Technical Acumen: A strong understanding of frontend technologies and the ability to foster a seamless, collaborative handoff process with engineering partners.

Key Skills

• Visual and Interaction Design
• Strategic and Conceptual Thinking
• Leadership and Influence
• Deep Empathy and User Focus
• Technical Acumen

Benefits

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development