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Senior UX Designer

Tyro Payments β€’ Sydney, Australia πŸ‡¦πŸ‡Ί

Hybrid Full-time Senior

As a Senior UX Designer, you will lead design initiatives across Tyro’s digital ecosystem, focusing on creating user-centered experiences for merchants. You will collaborate with product managers and engineers to co-create solutions and ensure high-quality design outcomes.

Responsibilities

  • Help define and prioritise what we build, why, and for whom, bringing clarity to ambiguous problem spaces
  • Lead discovery activities, working with your team to frame problems and define clear hypotheses
  • Use research, insights, and metrics to influence decisions and advocate for user needs throughout the product lifecycle
  • Translate strategic intent into actionable design direction, balancing user experience with business goals
  • Craft elegant, functional, and accessible interfaces grounded in a deep understanding of user needs
  • Confidently prototype and test ideas, evolving them through feedback and iteration
  • Tame complexity by simplifying flows and aligning solutions with design system patterns (or evolving them when needed)
  • Ensure your work considers edge cases, technical feasibility, and the finer points of interaction design
  • Experiment with new tools, including AI-enabled design workflows, to deliver better outcomes faster
  • Work as a trusted partner with product managers and engineers to co-create solutions and drive alignment
  • Influence priorities and approach through storytelling and clear articulation of user needs and design rationale
  • Mentor designers across the team, helping uplift design craft, process, and product thinking
  • Facilitate critiques and feedback sessions that grow the team’s collective confidence and clarity
  • Own end-to-end experiences within your product area and be accountable for their quality and performance
  • Drive improvements to the way we work, from design ops to how we prototype, research, and ship
  • Champion accessibility and inclusive design practices
  • Identify cross-team dependencies or overlaps and proactively bring people together to resolve them
  • Contribute to the evolution of our design system, patterns, and documentation to help scale design at Tyro

Requirements

  • 5+ years of experience designing digital products across web and native apps
  • A strong portfolio demonstrating user-centred design from discovery to delivery
  • Proficiency in Figma, with experience using or adopting AI-powered design tools
  • Familiarity with research and testing methods
  • Strong communication and storytelling skills
  • Experience working in agile environments with engineers and product teams
  • A solid understanding of accessibility and inclusive design principles along with methods for embedding into product development
  • Enthusiasm for exploring how AI can enhance and accelerate design processes

Key Skills

  • User-centred design from discovery to delivery
  • Proficiency in Figma
  • AI-powered design tools
  • Research and testing methods
  • Strong communication and storytelling skills
  • Agile environments with engineers and product teams
  • Accessibility and inclusive design principles
  • AI to enhance and accelerate design processes

Benefits

  • A mix of in-office and remote working
  • Learning and career development opportunities
  • 16 weeks paid primary carers leave
  • 12 weeks paid secondary carers leave
  • Annual team-based volunteer day
  • Birthday Leave
  • Power Up Day (Additional day of leave)
  • Weekly team social events, snacks, craft beer and wine, ping pong and video games
  • Taco Tuesdays
  • Mental health and wellness initiatives
  • Novated leasing

About Tyro Payments

In 2003, Tyro set out to change the way payments are made. Today, we're still on a mission to make payments the easiest part of doing business, believing that nothing should stand in the way of business success for Australian merchants. We power more than 76,000 merchants across the country with in-store, online and on-the-go payments solutions designed specifically for businesses in hospitality, retail, services and health. A tech company at heart, innovation has always been a part of our DNA at Tyro. We were the first tech company to obtain a full banking licence in Australia, allowing us to develop an integrated payments, banking and lending offering built specifically to make it easier for merchants to pay and get paid. Through Tyro, Australian merchants can accept payments anywhere, anytime, receive their takings on the same day and access fast, flexible funding through our award-winning repay-as-you-trade business loan as they scale and grow. Marking our twenty-first birthday i

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