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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
A Senior UX Designer position at CARFAX in Munich to enhance user experience for digital solutions through research, design, and collaboration.
Responsibilities
- Conduct weekly or biweekly user research through interviews and usability testing to gather insights
- Interpret qualitative feedback and translate findings into UX design improvements
- Create wireframes, prototypes, and high-fidelity designs that support an iterative design process
- Collaborate with UI Designers
- Apply continuous discovery habits by testing assumptions, refining ideas and prioritizing based on real user data
- Partner with developers to ensure smooth design handoff and implementation
Requirements
- 5+ years of experience in UX/UI design, product design, or a related field - ideally in the B2B/SaaS sector
- Experience conducting user research and usability testing on and offline
- Familiarity with Continuous Discovery techniques, including opportunity solution trees and assumption testing
- Very good understanding of interaction design, information architecture, and accessibility best practices
- Strong user centric mindset
- Experienced in the common sketching/prototyping tools like Figma as well as Pen & Paper
- Fluent in English and ideally also in German with strong communication skills
- Ability to collaborate effectively with cross-functional teams in an agile environment
- A passion for cars and/or relevant experience working on automotive topics
Key Skills
- User research and usability testing
- Continuous Discovery techniques
- Interaction design
- Information architecture
- Accessibility best practices
- Sketching/prototyping tools like Figma
- Pen & Paper
- Fluent in English and German
- Collaboration with cross-functional teams
- Agile environment
Benefits
- Work with a purpose and help creating a fair used car market for everyone
- A very pleasant atmosphere in an international team (27 nationalities)
- Flexible working options usually in a hybrid setting
- Free CARFAX Office Lunch on Team Tuesdays
- Great team events like the famous annual Hike Day and Christmas Party
- Fully company-funded pension plan, life- and occupational disability insurance
- Financial support for sports and wellness activities
- Free counselling at life and wellbeing challenges
- Flexible and family-friendly working hours with additional days off for special occasions and volunteering
- The possibility to work from abroad up to 2 months a year
About Carfax Europe
CARFAX provides trusted information that helps millions of people to shop, buy, own and sell used cars with more confidence. Our flagship service is our Vehicle History Report, a curriculum vitae for used vehicles to solve the asymmetric information problem in the used car market.
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