Sr. Staff Product Designer - Shipping

Lead design strategy and vision for Shipping experiences, enabling global scalability and customer growth. Collaborate with cross-functional teams to deliver scalable solutions that benefit sellers and buyers.

Responsibilities

• Lead design strategy, architecture, and vision for Shipping buyer and seller experiences, enabling global scalability and customer growth
• Drive end-to-end product design across customer experiences
• Collaborate with senior design, product, engineering, product marketing, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers
• Develop sophisticated design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams
• Lead high-level presentations, storytelling, and crafting innovative narratives to effectively convey opportunities, solutions, and outcomes to senior leadership and collaborators
• Advocate for customers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution
• Facilitate workshops, user testing, and field research to uncover customer needs, validate hypotheses, and inform design directions
• Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, design documentation, and process improvement initiatives

Requirements

• 10+ years of professional product design experience, e-commerce or marketplace experience is a plus
• Advanced mastery of Figma, prototyping tools, and interactive design methods
• Experience delivering compelling executive-level presentations, storytelling, and clear design narratives
• Demonstrated ability to design comprehensive, scalable design systems and drive cross-domain alignment
• Advanced proficiency in journey mapping, service design documentation, and workshop facilitation
• Proven success influencing product vision, and roadmap prioritization
• Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities
• Inclusive, collaborative approach—building positive relationships and mentoring others to develop innovation within and across teams
• Commitment to ongoing learning, mentoring, and advancing design excellence

Key Skills

• Advanced mastery of Figma, prototyping tools, and interactive design methods
• Experience delivering compelling executive-level presentations, storytelling, and clear design narratives
• Demonstrated ability to design comprehensive, scalable design systems and drive cross-domain alignment
• Advanced proficiency in journey mapping, service design documentation, and workshop facilitation
• Proven success influencing product vision, and roadmap prioritization
• Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities
• Inclusive, collaborative approach—building positive relationships and mentoring others to develop innovation within and across teams
• Commitment to ongoing learning, mentoring, and advancing design excellence

Benefits

• Base pay range for this position is expected in the range below: $142,400 - $232,300
• Target bonus and restricted stock units (as applicable)
• Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)