UI/UX Designer

UI/UX Designer at Steampunk to guide government clients through Design Intelligence™ framework, focusing on human-centered design and user experience challenges.

Responsibilities

• Participate in all aspects of the discovery process to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives
• Conduct workshops and interviews to help frame pain points and opportunities, define insights, validate hypothesis, and create a compelling experience vision
• Understand the relevance of and how artifacts like journey maps, service blueprints, personas, ecosystem and experience maps fit into crafting the user experience
• Conduct user research and testing and effectively translate user needs into an implementable digital experience
• Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment
• Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment
• Design intuitive, elegant, and accessible interfaces supported through a test and learn process
• Ensure all deliverables across a variety of projects are produced at the highest quality

Requirements

• Ability to obtain a U.S. government Public Trust Security Clearance
• 4+ years of professional UX and UI experience designing viable solutions for multi-platform digital products
• Current portfolio demonstrating ideology, methods, tools, skills, and craft
• Demonstrated experience conducting primary and secondary user-research including user-interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting
• Demonstrated experience in UI design including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing
• Knowledge and experience with 508 compliance requirements
• Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints including writing user stories and story pointing
• Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools
• Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome
• Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers
• A natural curiosity for solving problems coupled with strong analytical skills
• A collaborative nature with excellent written communication and presentation skills
• Experience working in a project-based environment
• Degree or equivalent experience in HCD, HCI, and/or UX design
• Experience with Atlassian products such as JIRA, Confluence

Key Skills

• UX and UI design
• User research
• Prototyping
• Accessibility testing
• Agile methodologies
• Collaboration
• Analytical skills
• Written communication
• Project management
• 508 compliance
• Adobe Creative Suite
• Sketch
• Figma
• Zeplin
• Atlassian products