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"Good design is obvious. Great design is transparent."
— Joe Sparano
Lead Product Designer
Zoom • Seattle, United States of America 🇺🇸
Lead high-impact projects that define the future of Zoom Meetings, focusing on user experience and design strategy. Collaborate with cross-functional teams to elevate the product and ensure design excellence.
Responsibilities
- Designing at Scale - Lead high-impact, mission-critical projects that define the future of Zoom Meetings, including join flow, in-meeting UI, audio/video settings, and AI-driven features
- Own the design strategy and execution end-to-end with a strong emphasis on refined, production-ready visuals
- Raising the Bar – Elevate Zoom Meetings into a best-in-class meetings and collaboration experience through exceptional visual and interaction design
- Strategic Collaboration – Partner with cross-functional teams (PM, engineering, research, and accessibility) to align on product direction, deliver impactful work, and champion design excellence across surfaces
- Design Leadership & Vision - Play a key role in driving high-quality design within the Meetings team
- Collaborate closely with design leadership to bring clarity and consistency across projects, and ensure design decisions align with the broader vision for Zoom Meetings
- Advocating for Users – Champion user-centered design, balancing simplicity and modern capabilities to create intuitive, high-impact experiences
- Quality through Data & Insight - Leverage both qualitative and quantitative data to guide design decisions, evaluate success, and identify opportunities for improvement
- Craft in Figma – Own design execution with confidence in Figma, delivering concept designs, robust prototypes, and clear specifications for engineering partners
Requirements
- Have 12+ years in user-centered design, with a deep focus on real-time communication, collaboration, video, or social tools
- Bachelor's degree or equivalent practical experience
- Experience leading complex projects involving cross-functional and cross-team stakeholder groups, spanning different timezones
- Demonstrate confidence to question, inspire, and influence, driving cross-functional teams toward world-class user experiences in fast-moving, opinionated environments
- Strong systems thinker with the ability to contribute back to Prism, our design systems library
- Expertise in Figma (and other relevant tools) for designing, prototyping, and refining intuitive meeting interactions
- Excellent communication skills with the ability to articulate design decisions clearly, advocating for users while navigating complexity with product, engineering, and executive teams
- Possess proven ability to design for desktop and mobile, ensuring a frictionless experience across devices
Key Skills
- User-centered design
- Experience leading complex projects
- Confidence to question, inspire, and influence
- Strong systems thinking
- Expertise in Figma
- Excellent communication skills
- Proven ability to design for desktop and mobile
Benefits
- As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways
About Zoom
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solv
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