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"Good design is obvious. Great design is transparent."
— Joe Sparano
The Senior Product Designer will research customer needs and leverage data to inform design decisions. They will apply accessibility principles and collaborate with engineering to create intuitive user experiences.
Responsibilities
- Research: Partner with Product Management, Researchers, and Engineering to ensure a deep understanding of customer needs.
- Research: Leverage qualitative and quantitative data to inform design decisions and prioritize design efforts effectively.
- Research: Be relentlessly curious and collect immense domain knowledge to inform your solutions.
- Research: Advocate for user research and best practices in your product area.
- UX/UI: Apply accessibility and inclusive design principles to ensure products are usable for diverse user groups.
- UX/UI: Define and maintain high-quality interaction design, UX writing & content and ensure a consistent and intuitive user experience across all products.
- UX/UI: Collaborate closely with Engineering to refine and implement the right balance of low-fidelity and high-fidelity designs, pairing innovation with feasibility.
- UX/UI: Achieve a high level of polish, ensuring your work is well-thought-out, simple, beautiful, and delightful.
- Design and systems thinking: Establish scalable design patterns that accelerate design and development while maintaining brand identity.
- Design and systems thinking: Continuously evaluate and leverage the design system, ensuring alignment with evolving business and technology needs.
- Design and systems thinking: Facilitate design critiques and workshops to strengthen collaboration and alignment across teams.
- Design and systems thinking: Stay informed on industry trends, regulatory demands, driving innovation and new design techniques.
- Design and systems thinking: Anticipate feedback and use storytelling to communicate your work in an engaging way to your team, group, and org.
- Mentorship and leadership: Champion a design-first mindset within cross-functional teams, advocating for user-centered decision-making.
- Mentorship and leadership: Autonomously collaborate with other design and product leaders to identify growth and learning opportunities for yourself and others.
- Mentorship and leadership: Manage projects mostly on your own, actively resolve dependencies with others, and make decisive progress, avoiding going in circles.
Requirements
- 5+ years of product design experience.
- Strong portfolio demonstrating UX/UI and systems thinking.
- Experience working in mission-driven or complex product environments.
- Excellent communication and collaboration skills.
Key Skills
- UX/UI design
- Systems thinking
- Communication and collaboration
- User research
- Accessibility and inclusive design
- Interaction design
- UX writing & content
- Design system management
- Design critiques and workshops
- Industry trends and regulatory demands
- Storytelling
- Design-first mindset
- Project management
- Dependency resolution
Benefits
- Unlimited PTO policy
- Competitive medical, dental, and vision healthcare coverage
- 401k matching
- Paid holidays
- Volunteer time off
- Paid parental leave
- Remote work stipend
About Radicle Health
We want to be the top technology partner for human services agencies, making their work easier, more efficient, and helping them achieve better outcomes for their clients. As a national provider of EHR software, we offer solutions like Foothold AWARDS, Exym, extendedReach, and Axiom EHR. We also provide specialized growth tools, including Foothold Care Management, Link2Feed, Stabilify, and Sara. Technology is at the root of success in the human services sector. At the heart of Radicle Health is a mission guided by compassion: to provide human service agencies with software solutions that meet their operational needs and elevate their ability to make a positive impact. We proudly support 14,000+ organizations across the U.S. and Canada, impacting millions of lives and processing billions in claims. Our vision is a world where human services are seamlessly integrated, accessible, and more effective, enabled by technology.
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