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"Good design is obvious. Great design is transparent."
— Joe Sparano
As a Senior Product Designer, you will ensure our products are usable and effective while supporting business goals. You will collaborate closely with Product Management and Development from ideation to launch, crafting valuable solutions that delight users.
Responsibilities
- Understand the problem space: Build on business insights and customer foundations to craft and conduct research to understand user needs, behaviors, pain points, and motivations related to the problem space. Collaborate with Product Managers to analyze and synthesize findings and identify the product implications. Craft journey maps, workflows, and other artifacts to articulate research insights and ground cross-functional conversations. Maintain a laser focus on user needs, expectations and evolving markets to build and deliver quality solutions.
- Design solutions: Be involved in all aspects of product development, working closely with product managers, developers, and other teams. Create simple, beautiful, and intuitive user experiences that delight our users and add value to our customers. Observe customers interacting with existing solutions or prototypes to identify areas of friction and uncover usability issues to steer your solutions in the right direction. Contribute to the overall architecture of the platform experience and of our product offerings.
- Help to develop a product and design first culture: Be an advocate for great product experiences across all teams at Axonify. We want everyone to value and understand the role of design. Champion the design tools and processes that help us make good decisions and build impactful products. Contribute to improving processes, increasing team efficiency, improving user experiences, and ensuring excellence in our designs and user experiences. Work transparently with cross-functional partners to foster alignment, share knowledge, and build trust.
Requirements
- Experience designing dashboards, complex workflows, or SaaS platforms.
- Background in both agency and in-house product design.
- Comfort working in a fast-paced, iterative environment.
Key Skills
- Experience designing dashboards, complex workflows, or SaaS platforms
- Background in both agency and in-house product design
- Comfort working in a fast-paced, iterative environment
About Axonify
Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. It gives frontlines what they need to learn, connect and get things done. Quickly. Easily. Every single day. It starts with brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged and informed, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. With an industry-leading 83% engagement rate, Axonify is used by companies to deliver next-level CX, higher sales, improved workplace safety and lower turnover. Axonify enables over 3.5 million frontline workers in 160-plus countries, in over 250 companies including Lowe’s, Kroger, Walmart and Citizens Bank. Founded in 2011, Axonify is headquartered in Waterloo, Ontario. For more information, visit axonify.c
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