Product Designer, Observability

Design user-friendly interfaces for monitoring system health and performance. Collaborate with engineering to visualize complex data and shape debugging tools for users.

Responsibilities

• Design user-friendly interfaces that make system health, reliability, and performance easy to monitor at a glance
• Collaborate with engineering to visualize complex data in ways that empower customers, not overwhelm them
• Shape the tools that help builders quickly debug problems and trust their apps at scale
• Evangelize design solutions that make observability a first-class, intuitive part of the Retool experience
• Perform user research to identify problems and validate solutions
• Produce the artifacts needed—specs, sketches, wireframes, mockups, prototypes, or code—to take UI ideas from conception to production
• Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company
• Contribute to Retool’s design system and component library
• Help establish design team processes and uphold high standards for design and product quality

Requirements

• Have a strong portfolio demonstrating a generalist design skills and at least 5+ years of experience driving the product design lifecycle from end-to-end
• Are excited about breaking down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power
• Love thinking systematically about hard problems with a lot of tradeoffs—then going deep on getting the details right through rapid, continual iteration
• Are customer-obsessed and excited to spend time with users
• Have experience designing developer-centric products, creative software, and/or enterprise internal tools
• Are an excellent communicator (and consider writing to be a fundamental design skill)
• Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
• Are inspired to radically rethink how software is built

Key Skills

• Generalist design skills
• Product design lifecycle
• Technical problem-solving
• Systematic thinking
• User research
• UI artifacts creation
• Design reviews
• Design system contribution
• Process establishment
• Communication

Benefits

• Medical, dental, vision, and 401(k)