Product Designer, Hub

Design scalable identity and permission management systems while creating seamless billing and pricing experiences for enterprise customers. Collaborate with cross-functional teams to ensure smooth integration of Hub features across the product.

Responsibilities

• Design scalable identity and permission management systems that are both powerful and intuitive
• Create seamless billing and pricing experiences that inspire trust and clarity for enterprise customers
• Partner with cross-functional teams to ensure Hub features integrate smoothly across the product
• Anticipate enterprise needs, designing systems that will scale with customers’ complexity over time
• Perform user research to identify problems and validate solutions
• Produce the artifacts needed—specs, sketches, wireframes, mockups, prototypes, or code—to take UI ideas from conception to production
• Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company
• Contribute to Retool’s design system and component library
• Help establish design team processes and uphold high standards for design and product quality

Requirements

• Have a strong portfolio demonstrating a generalist design skills and at least 4+ years of experience driving the product design lifecycle from end-to-end
• Are excited about breaking down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power
• Love thinking systematically about hard problems with a lot of tradeoffs—then going deep on getting the details right through rapid, continual iteration
• Are customer-obsessed and excited to spend time with users
• Have experience designing developer-centric products, creative software, and/or enterprise internal tools
• Are an excellent communicator (and consider writing to be a fundamental design skill)
• Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
• Are inspired to radically rethink how software is built

Key Skills

• Generalist design skills
• Product design lifecycle
• Technical problem-solving
• Systematic thinking
• User research
• UI artifacts creation
• Design reviews
• Design system contribution
• Process establishment
• Communication

Benefits

• Medical, dental, vision, and 401(k)