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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
The Senior Graphic Designer will design visually engaging graphics and layouts for various technical documents and presentations. They will collaborate with cross-functional teams to translate complex technical concepts into easy-to-understand visuals.
Responsibilities
- Design visually engaging graphics, layouts, and illustrations for customer training presentations, e-learning modules, technical documents, webpages, and more
- Translate complex technical concepts (e.g., product specifications, schematics, workflows, data visualizations) into easy-to-understand visuals
- Collaborate with product and sales enablement teams to ensure designs accurately reflect technical content
- Support customer training team through effective and compelling PowerPoint and e-learning layouts supported by relevant graphics
- Develop infographics, diagrams, charts, and other data-driven visuals to support technical documentation and sales content
- Maintain brand guidelines while innovating on design elements for various platforms and formats
- Manage multiple design projects simultaneously, ensuring deadlines and quality standards are met
- Partner with subject matter experts and provide consultative approach to creative design proposals in terms of scope, timeline, and resource investment
- Stay current with industry trends, design tools, and emerging technologies
Requirements
- Bachelor’s degree in Graphic Design, Visual Communication, Technical Communication, or a related field
- 5+ years of professional graphic design experience (preferably in a technology or industrial sector)
- Strong proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects, etc.) and other relevant design tools (e.g., Figma, Sketch, Canva)
- Experience designing technical diagrams, infographics, and layouts for complex content
- Knowledge of machine vision or industrial automation is desirable
- Excellent attention to detail, particularly when working with technical or data-heavy content
- Ability to interpret technical content and collaborate effectively with subject matter experts
Key Skills
- Creative problem-solving with a strong eye for detail and accuracy
- Ability to balance aesthetics with clarity and technical precision
- Strong communication skills to collaborate with cross-functional teams
- Excellent project management and time management skills
- Adaptability to work on a variety of technical and creative projects
- Familiarity with CAD drawings, 3D modeling, or technical illustration
- Basic knowledge of HTML/CSS and UI/UX best practices
- Experience with content management systems or technical publishing platforms
- Strong portfolio showcasing both creative and technical design work
About Cogeco Ontario
Cogeco delivers 100% local support on a fibre-powered network. For more than 65 years, Cogeco has been in smaller cities across Ontario and Quebec—and that’s true for our employees too. We live in the communities we serve, and customer satisfaction is our priority. Thanks to our powerful network, our residential and business customers can get Internet with speeds of up to 1 Gbps, TV with all their favourite content in one place, and reliable home phone service. #Cogecommunity
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