Senior UX Researcher

Lead user research studies and analyze data to gather insights that influence product design and business decisions. Collaborate with cross-functional teams to ensure user needs are prioritized throughout the product lifecycle.

Responsibilities

• Lead User Research: Plan, conduct, and analyze a range of user research studies, including usability testing, ethnographic studies, contextual inquiries, user interviews, surveys, and diary studies to gather both qualitative and quantitative data
• Define Research Strategy: Develop and implement research roadmaps, ensuring a deep understanding of target users and their needs throughout the product lifecycle
• Data Synthesis & Reporting: Analyze research data, identify key trends and insights, and communicate findings clearly through reports, presentations, and workshops. Provide strategic recommendations to stakeholders at all levels
• Collaborate with Cross-Functional Teams: Partner closely with Product Managers, Designers, Engineers, and Data Scientists to align research goals with product objectives, and provide evidence-based recommendations that influence the design process
• Mentorship & Leadership: Mentor software design partners on UX research best practices and, where appropriate, coach evaluative research execution within the design team
• User Advocacy: Champion the voice of the user within the company, ensuring that user insights are prioritized in decision-making across product development
• Research Tools & Methods: Stay current with the latest UX research methods, tools, and best practices, continuously evolving research techniques to adapt to new challenges

Requirements

• 5+ years of professional UX research experience, with a strong portfolio demonstrating your work across a variety of projects (preferably in wearable tech, consumer electronics, health tech, or mobile apps)
• Extensive experience conducting both qualitative and quantitative research, including usability testing, interviews, surveys, field studies, and A/B testing
• Ability to learn software and hardware constraints in order to assess and plan for how they impact user experiences
• Proficiency in analyzing user data and synthesizing insights to drive design decisions. Experience with data analysis tools (e.g., SPSS, R, or similar) and presenting findings to non-technical audiences
• Excellent written and verbal communication skills, with the ability to present complex findings to senior executives, product teams, and other stakeholders
• Strong analytical thinking, able to derive actionable insights from complex data and help drive strategic product decisions
• Proven experience working in cross-functional teams and navigating ambiguity in a fast-paced, innovative environment
• A degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, Design, or a related field, or equivalent practical experience

Key Skills

• Experience conducting both qualitative and quantitative research, including usability testing, interviews, surveys, field studies, and A/B testing
• Technical Acumen: Ability to learn software and hardware constraints in order to assess and plan for how they impact user experiences
• Data-Driven: Proficiency in analyzing user data and synthesizing insights to drive design decisions. Experience with data analysis tools (e.g., SPSS, R, or similar) and presenting findings to non-technical audiences
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex findings to senior executives, product teams, and other stakeholders
• Problem-Solving: Strong analytical thinking, able to derive actionable insights from complex data and help drive strategic product decisions
• Collaboration: Proven experience working in cross-functional teams and navigating ambiguity in a fast-paced, innovative environment

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave