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"Good design is obvious. Great design is transparent."
— Joe Sparano
Z
Senior UX Researcher, Operations Research
Zoox • United States of America 🇺🇸
$177,000 - $213,000 Full-time Senior
Lead cross-functional teams to uncover root problems and align stakeholders. Conduct research to identify user needs and deliver insights to guide product development.
Responsibilities
- Lead kick-off meetings with cross-functional teams to uncover root problems and gain alignment with stakeholders
- Select appropriate research methods to understand customer and company representatives
- Conduct research to identify unmet needs and pain points
- Deliver insights with appropriate narrative framing
- Present findings and recommendations to improve user experiences
- Manage expectations and interests of stakeholders
Requirements
- 8+ years of relevant work experience
- Experience working with enterprise or internal users
- Experience working with technical users and products
Key Skills
- Future thinking and planning for the unknown
- Comfort with ambiguity
- Good product sense
Benefits
- Amazon Restricted Stock Units (RSUs)
- Zoox Stock Appreciation Rights
- Sign-on bonus (may be offered)
- Paid time off (sick leave, vacation, bereavement)
- Unpaid time off
- Health insurance
- Long-term care insurance
- Long-term and short-term disability insurance
- Life insurance
About Zoox
Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.
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