Principal UX Researcher

As a Principal UX Researcher, you will own an area of focus, identifying and prioritizing research that drives user and business outcomes. You will engage with stakeholders to scope research studies and share insights that influence product strategy and design decisions.

Responsibilities

• Own an area of focus in which you identify and prioritize the research that will most effectively drive user and business outcomes.
• Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives.
• Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach.
• Execute project work independently.
• Share insights & recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes.
• Contribute to the UX Research community by participating in initiatives that improve our practices and processes.

Requirements

• 7+ years of proven experience conducting/leading Design Research/User Experience Research efforts.
• Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred.
• Proven ability to design and execute qualitative and quantitative research methods.
• Experience with the Jobs to Be Done framework.
• Strong written and verbal communication skills.
• Curiosity and confidence to ask questions.
• Excellent interpersonal skills.
• Ability to pivot in a complex environment.
• Ability to tie research insights and recommendations to business needs.
• Growth mindset.
• Familiarity with analytics and in-market experimentation preferred.
• Business expertise: ability to understand business drivers and provide research consultation.
• Ability to challenge traditional assumptions about UX Design and Research.
• Ability to teach others about User Experience Research.