UX Researcher -4 months Internship/Coop (Winter 2026)

The UX Researcher will collaborate with designers, product managers, and data analysts to identify and prioritize research opportunities. They will define, plan, and manage research activities, synthesizing data into actionable recommendations.

Responsibilities

• Collaborate closely with designers, product managers, data analysts, and other stakeholders to identify and prioritize research opportunities
• Define the scope of research activities, plan, implement, and manage them through customer and stakeholder interviews, user testing, diary studies, surveys, competitive analysis, workshops, etc.
• Synthesize data from multiple sources and translate research findings into actionable recommendations and concepts
• Work with excellent designers to create user experience artifacts such as customer journeys, user personas, and service blueprints that truly capture the customer experience across all business sectors and brands
• Promote customer engagement throughout the organization

Requirements

• Currently pursuing a Masters program in UX Design, Cognitive Science, Marketing Research with a heavy emphasis on user research
• Previous experience in user research, user experience design, service design, and market research with startups
• Expertise in usability and user-centered design practices
• Experience with user research tools is an asset (usertesting.com, Optimal Workshop, Survey Monkey, etc.)
• Experience with design tools is a plus (Sketch, Axure, Figma, InVision, Adobe Illustrator, etc.)
• Experience in data analysis or statistical analysis is an asset
• Passion for targeting, dissecting, and solving complex problems
• A team player with the ability to work in a collaborative environment and the ability to give and receive constructive feedback
• Eager to learn, try new tools and approaches, and refine your craft
• Proactive attitude with the ability to work independently and deal with ambiguity
• Patient with good listening skills, an effective communicator, able to present engagingly, and skilled at delivering compelling narratives
• Available for 35 hours per week from January 5 to April 24, 2026
• Must be an active student during the internship and/or returning to school in the summer or fall of 2026 after the internship

Key Skills

• Expertise in usability and user-centered design practices
• Experience with user research tools (usertesting.com, Optimal Workshop, Survey Monkey, etc.)
• Experience with design tools (Sketch, Axure, Figma, InVision, Adobe Illustrator, etc.)
• Experience in data analysis or statistical analysis
• Passion for targeting, dissecting, and solving complex problems
• A team player with the ability to work in a collaborative environment and the ability to give and receive constructive feedback
• Eager to learn, try new tools and approaches, and refine your craft
• Proactive attitude with the ability to work independently and deal with ambiguity
• Patient with good listening skills, an effective communicator, able to present engagingly, and skilled at delivering compelling narratives

Benefits

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.