UX Researcher

As a UX Researcher, you will collaborate closely with client stakeholders and project teams to design and execute research studies that integrate qualitative and quantitative methods. You will synthesize findings and articulate insights to influence product design and strategy.

Responsibilities

• Collaborate closely with client stakeholders and cross-discipline project teams, helping them use research insights to make effective decisions.
• Design and execute research studies integrating qualitative and quantitative methods such as interviews, observation, usability testing, surveys, and behavioral data analysis.
• Conduct research at different stages of the design process — from leading initial product discovery to validating design solutions.
• Clean and analyze data from analytics tools, clickstream tools, and user surveys. Use tools and programming languages (e.g., R, Python) for data manipulation and statistical analysis as needed.
• Synthesize findings and articulate insights in a compelling and actionable way. Influence the work of disciplines like product design, UX strategy, and development.
• Work flexibly and efficiently, exercising a balance between research rigor and speed.
• Consistently meet deadlines and be considerate of clients’ project budgets and timelines.
• Take pride in listening, communicating, and collaborating exceptionally well.

Requirements

• Example work you can share with us to illustrate how you approach the research process, preferably in an online portfolio.
• Have a degree, certification, or equivalent work experience showing aptitude with UX research.

Key Skills

• Embodies our core values of integrity, work ethic, collaboration, creativity, and lifelong learning.
• Values mentorship, learning, and sharing knowledge.
• Writes and speaks clearly and effectively when collaborating with teammates and clients.
• Believes in and supports our commitment to building a diverse and inclusive company.

Benefits

• Annual base salary of $70,000 - $100,000 (mid level) or $90,000 - $120,000 (senior level) per year depending on skills and experience
• Additional comp available via spot performance bonuses, sales referrals, and new hire referrals
• 401(k) retirement plan matching up to 4%
• 100% company-paid health and dental coverage for you and your family
• Stipends for wellness (apps, gyms, etc.) and connectivity (mobile phone or home internet)
• 15 days PTO (20 after 2 years), 9 paid holidays, and 2 community service days per year
• Up to $2,000/year in conference and training (professional development) budget