Senior UX Designer

Lead the end-to-end user experience for projects, ensuring intuitive and visually compelling designs. Collaborate with cross-functional teams to align design solutions with business and user needs.

Responsibilities

• Own the end-to-end user experience for squad projects, from ideation to final delivery, ensuring seamless, intuitive, and visually compelling designs.
• Play a key role in the creation, evolution, and governance of the organisation’s Design System to ensure consistency, scalability, and efficiency across all platforms and products.
• Act as the primary UX representative in stakeholder meetings, building strong relationships with internal and external partners, aligning on goals, and managing expectations to ensure design solutions meet business and user needs.
• Clearly articulate design concepts, strategies, and justifications through compelling visual presentations, storytelling, and persuasive communication tailored to diverse audiences.
• Mentor UX designers, fostering a collaborative, inclusive, and growth-oriented culture within the design team.
• Collaborate with UX researchers to work on qualitative and quantitative research, usability testing, and stakeholder workshops, translating insights into actionable design solutions.
• Work closely and early with Product Managers, Product Owners, Developers, Analysts, and Testers to ensure alignment and cohesion between design, business objectives, and technical implementation.
• Champion accessibility (e.g., WCAG compliance) and inclusive design principles, ensuring products are usable by all users, regardless of ability.
• Analyse complex user and business challenges, designing elegant solutions that meet user needs and align with organizational objectives.
• Deliver designs optimised for multiple platforms, including responsive web, mobile applications, and emerging digital interfaces.

Requirements

• Extensive experience as a Senior UX Designer, or readiness to step into a senior role, backed by a strong portfolio demonstrating your end-to-end design process, thought leadership, and outcomes.
• Hands-on experience creating, managing, and scaling design systems, ensuring consistency across products while improving efficiency.
• Proven ability to engage with and influence stakeholders at all levels, building trust, managing expectations, and aligning diverse perspectives.
• Exceptional verbal, visual, and written communication skills to articulate design concepts, processes, and solutions clearly and persuasively to both technical and non-technical audiences.
• Experience working effectively with cross-functional teams in an Agile or Lean UX environment, balancing priorities and fostering a culture of alignment and collaboration.
• Proficient in conducting user research, usability testing, and synthesizing data to inform design decisions.
• Expertise in tools like Figma for creating wireframes, prototypes, and high-fidelity designs, with a strong understanding of user-centered design principles, usability, and accessibility standards.
• Ability to analyse complex challenges and deliver elegant, user-centered solutions that meet business and technical requirements.

Key Skills

• UX design
• Design system creation and management
• Stakeholder management
• Communication and presentation
• Team mentorship and leadership
• User-centered research
• Cross-functional collaboration
• Accessibility and usability advocacy
• Problem-solving
• Responsive design

Benefits

• Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
• Life Assurance and Group Income Protection
• Private Medical Insurance – Provided by Bupa
• 25 Days Annual Leave, plus bank holidays
• Staff Discounts on our investment products
• Personal & Well-being Fund – Supporting your physical and mental wellness
• Retail Discounts – Savings at a wide range of high street and online retailers
• Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle