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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
As a Senior UX Designer, you will create user experiences that enhance customer satisfaction and lead design discussions. You will engage in product strategy, conduct research, and produce hands-on UX deliverables.
Responsibilities
- Engaging in discussions regarding product strategy, vision and planning.
- Supporting PO/PMs in shaping strategy and vision with a focus on user needs.
- Capable of identifying the appropriate research & design process, breaking down requirements into information hierarchy, user flows, mind maps, and journey maps.
- Facilitating product vision by researching, conceiving, sketching, and prototyping new design solutions.
- Individual contributor role with hands-on UX deliverables.
- Explore various concepts for new features, presenting and justifying ideas to stakeholders.
- Be highly self-motivated and able to prioritize and manage workload; and meet critical deadlines.
- Explain new product features and design choices to stakeholders using solid experience design principles and reasoning.
- Stay organized, manage time effectively, and pay close attention to detail.
- Work with UX & UI deliverables, focusing on the Design System and concepts for NICE next-generation products.
- Result oriented with KPI focus on user satisfaction scores, user adoption & conversion rates, & innovative features.
Requirements
- Bachelor’s or Master’s in Interaction Design/User Experience Design/Human Factors/Industrial Design/Business Design from a reputed institute.
- 5+ years of experience in UI & UX Design, with a robust portfolio showcasing work on complex systems, experience with enterprise software, B2B interfaces is preferable.
- Experience mentoring and coaching designers.
- Working knowledge with a Design System.
- Problem-solving aptitude.
- Analytical mindset with business acumen.
- Ability to work independently and with a group of peers.
- Strong written communication skills and presentation skills.
- In depth experience and knowledge of Figma, XD and Jira.
- Impressive portfolio showcasing complex system designs.
- Desired skills in workshop facilitation and ideation.
- Experience in user research and analysis.
- Possess a strong sense of innovation & aesthetics.
Key Skills
- Working knowledge with a Design System.
- Problem-solving aptitude.
- Analytical mindset with business acumen.
- Strong written communication skills and presentation skills.
- In depth experience and knowledge of Figma, XD and Jira.
- Desired skills in workshop facilitation and ideation.
- Experience in user research and analysis.
Benefits
- Join an ever-growing, market disrupting, global company.
- Work in a fast-paced, collaborative, and creative environment.
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
- Enjoy NICE-FLEX!
About Nice
NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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