Senior/ Lead UX Designer

You will shape the design direction for AI-centric features and translate user research into wireframes and prototypes. Collaborating closely with Product, Engineering, and Customer Success teams, you will iterate on the design to ensure a great user experience.

Responsibilities

• Lead design initiatives by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
• Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
• Work closely with product managers to understand requirements and develop high level and detailed storyboards, mockups and prototypes, to effectively communicate interaction, design, product and user goals.
• Translate concepts into wireframes and high quality design deliverables to be used by the engineering team to build products.
• Work closely with developers to address design implementation challenges.
• Identify design problems and devise elegant solutions with a user-centered design approach.
• Rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Take smart risks and champion new ideas that lead to intuitive user experiences.
• Act as a UX mentor and guide to our current and future UX designers.
• Document findings, improvements and processes, as needed.

Requirements

• Overall 7+ years of relevant experience working as a UX designer, and 4+ Experience in B2B SaaS products/platforms, and complex enterprise platforms.
• 2+ years of experience working on AI, Generative AI, Agentic AI related products.
• Hands on and proficient in interaction design, user testing, and user research techniques.
• Strong attention to detail, data-driven, and use quantitative as well as qualitative data sources to inform design decisions.
• Ability to collaborate and communicate effectively with product managers and engineers.
• Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions.
• Strong command of the English language, both written and oral.
• Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.
• Intimately familiar with the latest user-centred design trends and methodologies, setting up and working with design systems.
• An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools.
• Planning and integrating concepts into a broad range of visual planning/ Presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc.
• Experience with UX project planning tools such as Jira, Trello, and Monday.
• Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages.
• A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colours, layouts and images.
• Design Degree (Visual communication, Graphic Design, Interaction Design or Human-Computer Interaction or equivalent experience/strong portfolio.

Key Skills

• Interaction design
• User testing
• User research
• Data-driven design
• Collaboration
• Communication
• Sketching
• Design systems
• Figma
• Sketch
• Photoshop
• Illustrator
• Visual planning tools
• UX project planning tools
• Front-end markup languages
• Portfolio
• Design Degree