UX Designer

The UX Designer will work with a team to create concepts that define the best possible user experience while supporting client business objectives. This role involves preparing UX documentation, conducting audits, and making informed recommendations based on user data.

Responsibilities

• Work with a team to understand project requirements and create user experience concepts
• Connect business goals to user needs with sketching, concept creation, wireframes, defining user flows, and site maps
• Leverage user insights, analytics, best practices, and competitor analysis to guide project decisions
• Prepare UX documentation and make recommendations to stakeholders
• Join client calls and speak to findings and recommendations
• Build wireframes and digital prototypes, and iterate on designs using feedback
• Conduct audits leveraging analytics and user data to make informed recommendations
• Build information architectures and make recommendations to meet client objectives
• Identify and implement opportunities to refine the UX process
• Apply knowledge in tourism and travel industry trends, competitive activity, and e-commerce best practices

Requirements

• 2-3 years of relevant experience in UX Designer, Experience Architect, Information Architect or equivalent
• Post-secondary education in Graphic Design, Human Computer Interaction, User Experience Design, User Research or equivalent experience
• Proficiency with information architecture, design and prototyping tools, such as Figma, and Adobe Creative Suite
• Demonstrated ability to effectively solve complex problems
• Knowledge of web accessibility principles, W3C guidelines, and responsive web design
• Able to confidently speak and present complex findings to internal and external stakeholders
• Strong understanding of how to leverage data to make informed decisions
• Excellent written and verbal communication
• Highly organized with the ability to function in a fast-paced business environment
• Strong interpersonal skills with proven ability to work in a team environment
• Must be flexible, collaborative, and highly motivated

Key Skills

• Knowledge and experience in Google Analytics, PageSense, Clarity, Slickplan, or equivalent tools
• Working knowledge of HTML and CSS responsive design
• UI design skills

Benefits

• Vacation time available on day one
• Annual travel credit
• Free office snacks and drinks
• 80% premium share option for Group Health Insurance
• A healthy living account
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Remote and flexible work arrangements
• Transit and fitness discounts
• Recreational sports teams
• Learning and development opportunities
• Internal recognition programs