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"Good design is obvious. Great design is transparent."
— Joe Sparano
Staff Product Designer, Consumer Money
Gusto, Inc. • Toronto, Canada 🇨🇦
As a Staff Product Designer, you will shape the future of financial products by designing intuitive experiences and guiding external partners. You will collaborate with cross-functional teams to define UX vision and influence product strategy.
Responsibilities
- Partner with cross-functional partners to define a long-term UX vision and how it ladders into Gusto’s broader strategy
- Shape product strategy, roadmap, team OKRs, and project priorities through a design lens
- Deepen our understanding of customer needs through research, data, and hands-on discovery
- Design and ship both new and iterative experiences that consistently deliver value and raise the craft bar
- Facilitate relationships with our external partners, and guide their design teams
- Contribute to Gusto’s design community by sharing your skills, perspective, and mentorship
- Champion our design system and platform standards, evolving them through your product work
Requirements
- 8+ years of Product Design experience
- Experience in designing simple, intuitive solutions in complex or technical domains (ideally fintech, platforms, or services)
- Partner closely with PM and Eng to shape both roadmaps and system-level decisions
- High bar for craft, staying hands-on to ensure thoughtful, high-impact solutions reach customers
- Think holistically, designing cohesive customer journeys that span digital products and human support touchpoints
- Thrive in ambiguity, lead through action, and are motivated by seeing real customer impact
- Bring strong opinions held loosely, engage in constructive debate, and help teams align quickly
- Care deeply about Gusto’s mission and are passionate about empowering small businesses through world-class financial tools
About Gusto, Inc.
Launched in 2011 as ZenPayroll, Gusto serves more than 400,000 businesses nationwide. Each year, we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible workplaces. Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work. Licensing details: https://gusto.com/about/licenses
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