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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Principal Product Designer, Vertical AI
Podium • Lehi, United States of America 🇺🇸
Onsite Full-time Lead
Principal Product Designer at Podium, leading design for AI efforts in the Automotive vertical, focusing on user experience strategy and design outcomes.
Responsibilities
- Stay close to customers - talk regularly with dealership staff across sales, service, parts, and finance to understand how their workflows function and what success looks like
- Co-own vertical strategy with product - collaborate on where we go deeper, where we expand, and how Podium becomes the leading applied-AI solution in Auto through user insights and design research
- Own the Auto vertical design - lead design strategy, user experience standards, and design quality for this high-value segment
- Design AI agent experiences that help the customer - design and ship outcome-driven agents and interfaces that make complex AI automation feel simple and approachable
- Identify new design opportunities for Auto dealers - research and design new workflows that drive revenue for our Automotive customers
- Work across the company - partner with product, engineering, partnerships, finance, legal, sales, onboarding, and customer success to deliver real experiences
- Roll up your sleeves - be hands-on with detailed design work, from user research and wireframes to prototyping and testing
Requirements
- Demonstrate high agency - consistently identifying design opportunities and driving projects forward with minimal oversight or direction
- Have 8-10+ years of product design experience, with emphasis on designing technical products
- Deep understanding of AI interface design, human-in-the-loop patterns, and designing for complex workflows
- Focus deeply on customer problems, turning real insights into compelling prototypes, design concepts, and demos that win customers
Key Skills
- Fluency with AI tools and workflows - comfortable 'tool stitching' - combining Figma with AI image generators, code assistants, and prototyping tools to accelerate your design process and make ideas real faster
- Experience designing for AI agents, chatbots, or conversational interfaces
- Startup, founding team, or entrepreneurial design experience
- Experience designing for complex user workflows and business software
- Experience leading design for business initiatives beyond just feature development
- Success designing for partner integrations or multi-platform experiences
About Podium
Podium is a company that builds AI agents to automate and accelerate front office operations work, helping local businesses convert leads into real, paying customers.
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