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"Good design is obvious. Great design is transparent."
β Joe Sparano
Senior UX Researcher at MathWorks to improve user experiences for technical software products through user-centered design and research.
Responsibilities
- Collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications.
- Follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems.
- Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints
- Conduct user research, identify user pains, and study user workflows to impact strategy and product direction
- Act as an advocate for our technical users
- Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting
- Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback
- Help promote standard methodologies in design, research, and accessibility within the user experience and engineering teams and across the company
- Contribute to requirements and collaborate on design documents
Requirements
- A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
- STEM Degree (e.g., Data Modeling, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)
- Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Miro)
- Experience with a variety of quantitative and qualitative research methodologies
- Knowledge of MATLAB or other programming languages (Python, C++, R, or JS) is a plus
Key Skills
- User research methods
- User interviews
- Surveys
- Usability testing
- Card sorting
- User feedback interpretation
- Design recommendations
- Standard methodologies in design, research, and accessibility
- Requirements and design documents
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