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Senior User Experience

Mathworks β€’ United States of America πŸ‡ΊπŸ‡Έ

Hybrid Full-time Senior

Senior UX Researcher at MathWorks to improve user experiences for technical software products through user-centered design and research.

Responsibilities

  • Collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications.
  • Follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems.
  • Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints
  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction
  • Act as an advocate for our technical users
  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting
  • Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback
  • Help promote standard methodologies in design, research, and accessibility within the user experience and engineering teams and across the company
  • Contribute to requirements and collaborate on design documents

Requirements

  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
  • STEM Degree (e.g., Data Modeling, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)
  • Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Miro)
  • Experience with a variety of quantitative and qualitative research methodologies
  • Knowledge of MATLAB or other programming languages (Python, C++, R, or JS) is a plus

Key Skills

  • User research methods
  • User interviews
  • Surveys
  • Usability testing
  • Card sorting
  • User feedback interpretation
  • Design recommendations
  • Standard methodologies in design, research, and accessibility
  • Requirements and design documents

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