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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
A Staff Product Designer role at Gusto to design new financial products and experiences for small businesses.
Responsibilities
- Partner with cross-functional partners to define a long-term UX vision and how it ladders into Gusto's broader strategy
- Shape product strategy, roadmap, team OKRs, and project priorities through a design lens
- Deepen understanding of customer needs through research, data, and hands-on discovery
- Design and ship both new and iterative experiences that consistently deliver value and raise the craft bar
- Facilitate relationships with external partners and guide their design teams
- Contribute to Gusto's design community by sharing skills, perspective, and mentorship
- Champion Gusto's design system and platform standards
Requirements
- 8+ years of Product Design experience
- Experience in designing simple, intuitive solutions in complex or technical domains, ideally in fintech, platforms, or services
- High bar for craft and hands-on approach to ensure thoughtful, high-impact solutions
- Holistic thinking to design cohesive customer journeys
- Thrive in ambiguity and lead through action
- Care deeply about Gusto's mission and passion for empowering small businesses
Key Skills
- Product Design experience
- Designing simple, intuitive solutions in complex domains
- Partnership with PM and Eng to shape roadmaps and system-level decisions
- High bar for craft and hands-on approach
- Holistic thinking for cohesive customer journeys
- Thrive in ambiguity and lead through action
- Care for Gusto's mission and passion for empowering small businesses
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams, offering full-service payroll, health insurance, 401(k)s, expert HR, and team management tools.
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