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"Design creates culture. Culture shapes values. Values determine the future."
β Robert L. Peters
Senior Product Designer, Auto Retail
Upstart β’ United States of America πΊπΈ
Hybrid $162,100 - $224,500 Full-time Senior
Senior Product Designer at Upstart Auto Retail, responsible for shaping a rapidly growing product with a focus on user experience and design research.
Responsibilities
- Lead the user experience of products end-to-end, including contributing to product strategy, design research, and measuring success of shipped products
- Explore complex, ambiguous problem spaces in the auto industry and collaborate with internal and external teams
- Push creative boundaries while contributing to and helping manage our design system
- Build and ship products that are unmatched in usability and function
- Conduct user research utilizing a variety of methods
Requirements
- Have 7+ years of solving complex problems and using a refined design process
- Capable of navigating the dynamic relationship between user needs and business requirements
- Thrive in complicated problem spaces and design UX flows
- Think at a systems level and consider every touch point of the user journey
- Value high quality well crafted visual design and care deeply about small details
- Experience shipping both enterprise and consumer facing products
- Flexible and able to adapt in a fast paced environment
- Comfortable with making product design decisions with limited and/or conflicting data
Key Skills
- Experience designing for auto retail experiences including B2B and/or B2B2C
- Experience in regulated industries such as fintech, healthcare, or enterprise software
- Deep understanding of accessibility, compliance, and regulated product design
- Track record of improving product performance through design
- Experience working within and contributing to design systems
- Commitment to accessibility and inclusive design standards
Benefits
- Competitive Compensation (base + bonus & equity)
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It operates as a digital-first company with offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
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