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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
UI/UX Designer
Navitus Health Solutions, Llc • United States of America 🇺🇸
The UI/UX Designer will help envision, design, and create prototypes of positive customer interactions. Key functions include producing wireframes, visual designs, and ensuring delightful navigational interactions with digital products.
Responsibilities
- Apply voice of the customer (VoC) research to interface and graphic designs
- Produce wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes
- Research customer interactions and apply techniques to improve the customer experience through interface and graphic design
- Ensure navigational interactions with digital products remains a delightful customer experience
- Work directly with product-oriented delivery teams to build interactive wireframes and provide interface designs to their backlog of development work
- Collaborate directly with the compliance team to integrate accessibility and ensure designs are built in accordance with 508 compliance standards
- Collaborate with the internal marketing team to maintain proper branding on designs
- Conduct experience tests to determine meaningful implementation of new features
- Assist with the design of dashboards and/or team pages
- Other duties as assigned
Requirements
- Bachelor’s degree in a technology or design related area of study and typically has 3-5 years prior professional experience with user experience research and design
- A design portfolio of demonstrated experience with interface design
- Experience with design and wireframing tools (Adobe Creative Suite, Figma, etc)
- Working knowledge of web design technologies (HTML, CSS, etc)
- Experience researching trends and experiences
- Experience working with accessibility design and 508 compliance is a plus
- Hold or be willing to obtain at least one certification recognized by a customer/user experience leader (CXPA, Forrester, Medallia, Neils Norman Group, HFI, IAOIP)
- Knowledge of healthcare industry practices, HIPAA, and applicable data privacy practices preferred
- The ability to consistently interact cooperatively and respectfully with other employees
Key Skills
- UI/UX design
- Design thinking
- Graphic design principles
- Wireframing
- Prototyping
- Customer research
- Accessibility design
- 508 compliance
- Branding
- Experience testing
- Dashboard design
- HTML/CSS
- Certifications (CXPA, Forrester, Medallia, Neils Norman Group, HFI, IAOIP)
- Healthcare industry practices
- HIPAA
- Data privacy practices
- Collaboration
- Communication
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
About Navitus Health Solutions, Llc
Navitus Health Solutions, LLC, owned by SSM Health and Costco Wholesale Corporation, was founded in 2003 as an alternative to traditional pharmacy benefit manager (PBM) models. Navitus approaches pharmacy services differently. We are purpose-driven to help humans and committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. We proudly serve over 14 million people through more than 800 plan sponsor and health plan client relationships. Our transparent, fully pass-through model enables our clients to achieve their goals and drive desired health and financial outcomes.
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