Senior Product Designer I (Design System)

Zip is seeking a Lead Product Designer to design product enhancements for a mobile app, focusing on customer repayments, with a remote-first opportunity for US-based employees.

Responsibilities

• Lead the end-to-end design of product enhancements for a mobile app that allows users to make purchases, split them into installments and manage their repayments
• Embody best-in-class product design through the ability to deploy robust technical skills, effective collaboration, clear communication and a genuine growth mindset
• Work at the intersection of behavioral psychology, product innovation, and design systems - helping users build better financial habits through intuitive and delightful digital experiences
• Be given the freedom to help improve design processes, how we work together and how design speaks to and influences the rest of the organization
• Design clean, simple, and beautiful UI across our mobile app
• Create flows and experiences that are simple, elegant, and delightful
• Deliver well-documented and comprehensive designs for seamless handoff
• Take broad, conceptual ideas and turn them into useful and valuable products for our millions of users
• Give and solicit feedback from other designers to continually raise our bar for quality across the entire team
• Help shape our design team operations by evolving rituals, tools, and processes to support cross-squad collaboration and high-velocity execution
• Partner closely with PMs and engineers to balance usability, technical constraints, and speed-to-market across iterative product releases
• Liaise with cross-functional teams such as customer service, marketing, risk and compliance
• Work on expanding our design system, building, refining, and documenting scalable components that promote design consistency and engineering efficiency
• Run user interviews, usability testing, and lightweight research experiments to inform design decisions and validate concepts before launch

Requirements

• A portfolio of interaction, UX and visual design work that demonstrates your ability to solve customer problems and drive strong business outcomes
• 5+ years experience designing at scale in interaction, product, or UX/UI design
• Experience working on large scale financial consumer-experience app products (1m+ MAU’s)
• Experience working on complex experiences that support or integrate multiple distinct products or services
• Deep technical Figma expertise, with the ability to employ variants, booleans, sophisticated prototyping and organize effectively for developer handoff
• Familiarity with AI-powered design tools (e.g., for research synthesis, prototyping, or accessibility testing), and a thoughtful perspective on how to apply them to streamline workflows and improve outcomes
• Strong user instincts - deep curiosity for the “why” behind behaviors, and proficiency in methods that generate actionable insights
• Strong ability to influence roadmaps, navigate trade-offs, and drive technical scoping in collaboration with PMs, engineers and business stakeholders
• Proven ability to lead lean experiments, use data and hypothesis-driven design to validate outcomes, and course-correct quickly
• Strong design advocacy skills and the ability to turn insights and design thinking into thoughtful and compelling narratives
• Excellent communications skills
• Experience designing within and scaling a modular, tokenized design system across squads, with a passion for craft and consistency
• The ability to prioritize competing priorities in a fast-paced environment
• Demonstrated use of AI in the performance of your role

Key Skills

• interaction design
• UX design
• visual design
• Figma
• AI-powered design tools
• user research
• data-driven design
• design advocacy
• communication skills
• design systems
• user interviews
• usability testing
• research experiments

Benefits

• Flexible working culture
• Incentive programs
• 20 days PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Beautiful Union Square office with a casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match