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UX Designer/ Product Designer

Tech9 β€’ Costa Rica πŸ‡¨πŸ‡·

Hybrid Full-time Senior

Design features and experiences across multiple products while balancing user needs, business objectives, and technical constraints. Collaborate with cross-functional stakeholders to drive product discovery and deliver high-impact design solutions.

Responsibilities

  • Work with a team of product/ux designers to design features and experiences across multiple products, balancing user needs, business objectives, and technical constraints.
  • Partner with cross-functional stakeholders to drive product discovery, define success criteria, and deliver high-impact design solutions.
  • Create design artifacts at varying levels of fidelity: user flows, low-fi wireframes, journey maps, interactive prototypes, and polished UI mockups.
  • Translate research findings into actionable insights through sense-making documentation and user journey modeling.
  • Contribute to and evolve shared design systems and pattern libraries to ensure consistency, accessibility, and scalability.
  • Develop and deliver production-ready assets and design specifications with organized documentation for engineering handoff.
  • Use tools such as Figma, Whimsical, SVGator, Lottie, and Adobe Suite (Photoshop, Illustrator) to bring ideas to life with visual precision and optional animation.
  • Support inclusive, responsive design that works across devices, platforms, and user contexts.
  • Champion accessibility, color, typography, and micro-copy to ensure designs are inclusive and polished.
  • Apply analytics tools and user feedback methodologies to inform and validate design decisions.

Requirements

  • 5-7 years of professional experience in product design, preferably within web or SaaS platforms.
  • Strong system design experience with the ability to build and follow scalable design systems.
  • Deep fluency in Figma, Adobe Photoshop/Illustrator, and design tools like Whimsical, SVGator, After Effects, or Lottie.
  • Expertise in UX fundamentals: persona creation, JTBD analysis, user interviews, journey mapping, and user testing methodologies.
  • Proven ability to balance broad, exploratory ideation with focused execution and iteration.
  • Excellent visual design skills across layout, color theory, typography, and UI refinement.
  • Demonstrated professionalism in behavior, communication, and team collaboration.
  • Strong documentation, organization, and communication skills to support clear design delivery and stakeholder alignment.

Key Skills

  • Deep fluency in Figma, Adobe Photoshop/Illustrator, and design tools like Whimsical, SVGator, After Effects, or Lottie.
  • Expertise in UX fundamentals: persona creation, JTBD analysis, user interviews, journey mapping, and user testing methodologies.
  • Excellent visual design skills across layout, color theory, typography, and UI refinement.
  • Strong documentation, organization, and communication skills.

About Tech9

Tech9 is redesigning what it means to be a software development partner. We build teams of product experts who embed directly within your organization, or even assemble a new team from the ground up. With proven practices in product strategy, UX, cloud, and AI, our teams deliver purpose-built software that performs today and scales with you. Headquartered in Utah, Tech9 collaborates with experts across the United States, Latin America, and India and maintains a 95% developer retention rate. The company has appeared on the Inc. 5000 list for four consecutive years.

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