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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Craft beautiful UI for Route products and elevate the polish of product experiments and sales prototypes. Collaborate with cross-functional teams to bring features to life while ensuring accessible and inclusive experiences.
Responsibilities
- Craft beautiful, merchant- and shopper-facing UI for Route products, including shipping protection, branded tracking, and returns flows.
- Elevate the polish of product experiments, sales prototypes, and stakeholder-facing decks.
- Create visually compelling design systems and components that scale across surfaces and teams.
- Help establish and maintain brand-aligned visuals across Route’s products and marketing.
- Ensure experiences are accessible, inclusive, and delightfully human.
- Collaborate with cross-functional teammates (Product, Engineering, Sales, Marketing) to bring features to life, quickly and with care.
- Participate in design reviews, QA processes, and experimentation loops.
- Occasionally pitch in on light motion, illustrations, or visual storytelling for marketing materials or investor decks.
Requirements
- 5+ years of experience designing polished, user-friendly digital products.
- A strong portfolio showcasing visual design excellence across UI, brand, and systems with a track record of shipping successful products.
- Fluency in Figma, including components, variables, design tokens, and prototyping.
- A sharp eye for typography, hierarchy, spacing, and layout.
- Experience working within or building out a design system.
- Ability to operate autonomously, prioritize high-impact work, and collaborate in a fast-paced environment.
- Clear, thoughtful communicator who enjoys cross-functional collaboration.
- Thrive in dynamic, fast-paced environments.
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field.
Key Skills
- Visual design.
- Figma fluency.
- Typography, hierarchy, spacing, and layout.
- Design system experience.
- Autonomous operation.
- Cross-functional collaboration.
- Clear communication.
- Dynamic environment adaptability.
Benefits
- Pay 95% - 100% of health insurance premiums for you and your family.
- Remote or hybrid work arrangements.
- Unlimited PTO.
- 401k matching.
- Formalized growth opportunities.
- Learning & development.
- DEI programs & events.
About Route
Route is the leader in the post-purchase experience. From delivery to re-discovery, Route protects brands and their customers with licensed shipping insurance, fast issue resolution, package tracking, carbon-neutral shipping, and remarketing. Route helps brands control for the unexpected and transform even negative experiences into opportunities to drive loyalty. Since launching in 2019, Route has built an ecommerce network of 13,000 brands and 3+ million active app users, and customers have chosen to protect nearly 150 million orders. Route seamlessly integrates with leading ecommerce platforms, including Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, and WooCommerce, and also provides custom API integrations for enterprise merchants. See for yourself: route.com/demo
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