User Experience Product Design Lead

User Experience Design Lead role at Paychex to establish and drive adoption of UX processes and methodologies, leading user-focused thinking across product portfolios.

Responsibilities

• Identify areas of need for design direction and thought leadership across product portfolios
• Bring clarity to a project with a design-thinking approach (e.g., affinity diagrams, user journeys, task flow diagrams, personas)
• Partner with product management, user research, content strategists, and developers to creatively solve user needs
• Lead planning activities, leveraging quantitative and qualitative research data to inspire product experiences that delight users
• Oversee UX research and design for up to 6-10 projects, with oversight of 4-6 designers. Includes coordination of usability testing activities and review/approval of deliverables crafted by other designers
• Ensure adherence to design best practices, our standards, and UX strategy
• Mentor and coach designers. Proactively help other designers level up their craft expertise
• Serve as a culture champion, modeling high standards of the UX craft and living Paychex values
• Sketch, wireframe, and create mockups and prototypes using Sketch and InVision

Requirements

• Bachelor's Degree in Visual, Motion, Interaction, Information Architecture, HCI - Required
• 5 years of experience in Professional product design experience, preferably working on B2B applications
• Portfolio that showcases exceptional design, highlighting process and methods used to solve real-world problems
• Experience working with design systems or pattern libraries
• 2 years of experience in Experience leading complex design projects in a team lead role

Key Skills

• Design systems or pattern libraries
• Leading complex design projects
• Design-thinking approach
• Collaboration with product management, user research, content strategists, and developers
• Usability testing
• Design best practices
• Mentoring and coaching
• Sketch, wireframing, and prototyping

Benefits

• Over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more
• Paid time off to company holidays, culture days, and comprehensive work-life balance programs
• Award-winning training and development programs
• Diverse and inclusive company culture
• Paid time off for volunteerism and company-wide/local initiatives