UX Designer/ Product Designer

Tech9 seeks a Senior Product Designer to lead the evolution of educational experiences across web-based platforms, working in a hybrid role with a cross-functional team.

Responsibilities

• Work with a team of product/ux designers to design features and experiences across multiple products, balancing user needs, business objectives, and technical constraints.
• Partner with cross-functional stakeholders to drive product discovery, define success criteria, and deliver high-impact design solutions.
• Create design artifacts at varying levels of fidelity: user flows, low-fi wireframes, journey maps, interactive prototypes, and polished UI mockups.
• Translate research findings into actionable insights through sense-making documentation and user journey modeling.
• Contribute to and evolve shared design systems and pattern libraries to ensure consistency, accessibility, and scalability.
• Develop and deliver production-ready assets and design specifications with organized documentation for engineering handoff.
• Use tools such as Figma, Whimsical, SVGator, Lottie, and Adobe Suite (Photoshop, Illustrator) to bring ideas to life with visual precision and optional animation.
• Support inclusive, responsive design that works across devices, platforms, and user contexts.
• Champion accessibility, color, typography, and micro-copy to ensure designs are inclusive and polished.
• Apply analytics tools and user feedback methodologies to inform and validate design decisions.

Requirements

• 5-7 years of professional experience in product design, preferably within web or SaaS platforms.
• Strong system design experience with the ability to build and follow scalable design systems.
• Deep fluency in Figma, Adobe Photoshop/Illustrator, and design tools like Whimsical, SVGator, After Effects, or Lottie.
• Expertise in UX fundamentals: persona creation, JTBD analysis, user interviews, journey mapping, and user testing methodologies.
• Proven ability to balance broad, exploratory ideation with focused execution and iteration.
• Excellent visual design skills across layout, color theory, typography, and UI refinement.
• Demonstrated professionalism in behavior, communication, and team collaboration.
• Strong documentation, organization, and communication skills to support clear design delivery and stakeholder alignment.

Key Skills

• Experience working in education technology or on mission-driven digital products.
• Strong understanding of data synthesis and ability to extract clear takeaways from research and analytics (e.g., Google Analytics).
• Familiarity with responsive design and accessibility standards (WCAG).
• Comfort with ambiguity and ability to self-direct in a fast-paced, collaborative environment.
• Prior experience defining MVP functionality and contributing to product prioritization.
• Passion for the craft of design and a collaborative, kind, and proactive mindset.

Benefits

• Smooth, efficient, and transparent candidate experience.
• Fast-paced interview process, typically completed within 2-3 weeks.
• Clarity on every step of the interview process.
• Desired start date for this position is November 1st or 8th, with the process completed two weeks prior.