Sr. Digital Product Designer, e-Commerce

Senior Product Designers at Southern Glazer’s work with product portfolios, focusing on e-commerce products for B2B customers. They are responsible for ideating, prototyping, presenting design work, ensuring design coherence, mentoring others, and collaborating with product management and development teams.

Responsibilities

• Ideate and develop design concepts: Understand the product’s users and their needs and buying habits
• Lead problem-framing & ideation sessions
• Lead design concepting and storyboarding to map out ideas
• Create design hypotheses and explore divergent ideas and potential solutions
• Prototype and iterate: Create user flows, storyboards, high quality wireframes, low and high-fidelity design prototypes
• Collaborate with design researchers to continuously learn & iterate design work
• Present design work: Lead design reviews with executive-level colleagues
• Provide solid rationale for design decisions
• Make compelling and persuasive presentation of ideas, concepts, and in-progress design work
• Ensure design coherence and advocate for design systems: Help to define the product’s design language and ensure consistency of interaction design patterns
• Mentor others: Model collaboration and thought leadership, help colleagues develop and articulate design POVs
• Collaborate with product development: Appropriately inclusive of software development in the design process
• Collaborate with software engineering, analytics, and QA teammates to bring ideas to life and products to market
• Partner with product management: Support the OKRs of product portfolios as a senior design partner
• Contribute and develop ideas to help the portfolio achieve its business outcomes
• Help the portfolio director understand the customer needs through research, interviews, workshops, story mapping, and similar techniques

Requirements

• 8+ years of digital product design experience, inclusive of mobile app design, web design, and design systems
• 5+ years of experience designing enterprise-level e-commerce applications (web and/or native app)
• Portfolio inclusive of digital project work showing end-to-end experience: from ideation to launch
• Familiarity with the full digital product lifecycle, using product roadmaps, story mapping, writing design stories, designing features, direct collaboration with development teams
• Expert knowledge of design & prototyping tools (Figma, Protopie, Framer, Canvaa)
• Collaboration tools (Miro, Confluence, Jira)
• Global design systems
• Responsive design best practices

Key Skills

• Articulate about digital product design as a practice, and supportive of agility in design processes
• Experience with design thinking methodology in practice, with portfolio examples
• Experience leading design in an agile business environment, with portfolio examples
• Experience developing global design systems, with portfolio examples
• Functional knowledge of design research methods & tools (Ethnography, User Testing, Accessibility Compliance, Moderation)
• Common UI technology (HTML, CSS, Material Design)
• Common mobile app frameworks (Flutter, FlutterFlow, React Native, PWA)
• Microsoft Office Suite
• UCD certifications
• Design Thinking training, workshop facilitation experience
• Agile training or certifications, like SAFe Agilist
• Industry involvement, active in the local design community

Benefits

• Comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan
• Tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more