Senior eCommerce Product Designer

Own end-to-end design initiatives across key areas of the site, from research to iteration. Lead generative research to uncover insights that shape product direction and translate data into actionable design recommendations.

Responsibilities

• Own end-to-end design initiatives across key areas of the site, from research to iteration.
• Lead generative research to uncover insights that shape product direction.
• Translate data and research into clear, actionable design recommendations tied to business goals.
• Design and evolve scalable systems, ensuring components and patterns work across multiple teams and use cases.
• Partner with cross-functional teams to deliver solutions that are inspiring, practical, and performance-driven.
• Support experimentation by designing for A/B and multivariate tests, defining success metrics, and iterating on results.
• Communicate your work clearly—through storytelling, rationale, and documentation—to bring partners along in the process.
• Mentor and support junior designers, fostering growth in process, craft, and strategic thinking, and contributing to the overall growth of the team.

Requirements

• Bachelor’s degree in Design, HCI, Psychology, or a related field (or equivalent practical experience).
• 5–8+ years of product design experience with a portfolio that demonstrates end-to-end ownership.
• Expertise in UX, UI, and interaction design, including information architecture and visual systems.
• Experience leading generative research and using insights to influence roadmaps and product strategy.
• Proficiency in Figma, FigJam, and prototyping tools (e.g., Framer).
• A mobile-first sensibility with attention to performance, accessibility (WCAG 2.1+), and usability at scale.
• Experience designing in eCommerce, with a track record of influencing measurable outcomes (CVR, AOV, retention, repeat purchase).
• Ability to work independently, navigate ambiguity, and move complex projects forward.
• Strong communication skills—you can explain design decisions clearly and build alignment across stakeholders.

Key Skills

• End-to-end design ownership.
• Generative research and data analysis.
• UX, UI, and interaction design.
• Information architecture and visual systems.
• Cross-functional collaboration.
• A/B and multivariate testing.
• Communication and mentorship.

Benefits

• Health Benefits: Generous portion of medical, dental, and vision premiums—up to 100% for employee-only coverage.
• Fertility Support: Financial support for every fertility and family-building journey.
• Retirement Savings: A 401(k) plan with a 4% company match.
• Commuter Benefits: Pre-tax commuter benefits to help with travel to and from the office.
• Product Discount & Allowance: 40% discount on Brooklinen products and 25% off for friends and family—plus a biannual product allowance.
• Wellness Support: Free memberships to One Medical and Talkspace, plus a flexible $1,000 wellness & lifestyle reimbursement through Joon.
• Parental Leave: 14 weeks of fully paid leave for all new parents.
• Year-Long Summer Fridays: Wrap up at 3 p.m. every Friday, all year long.
• Vacation: Start with 20 days of PTO (prorated), and increase to 25 days after five years.
• Sabbatical: Celebrate your five-year anniversary with a fully paid, one-month sabbatical.
• Hybrid Schedule: HQ team members work in the office two days a week during core days (Tuesday–Thursday), with Tuesday company-wide.
• Remote Work Weeks: Enjoy added flexibility with Thanksgiving week, the last week of December, and up to four additional manager-approved remote weeks per year.
• Equity: Competitive equity grants for HQ team members.