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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
As a Product Designer, you will design intuitive, data-rich experiences for e-commerce merchants to manage their operations seamlessly. You will collaborate with cross-functional teams to create user-friendly interfaces for complex workflows.
Responsibilities
- Design Merchant-Centric Experiences: Create intuitive interfaces for complex operational workflows.
- Craft Data-Rich Dashboards: Design compelling analytics and reporting interfaces.
- Optimize Onboarding Flows: Design seamless self-service onboarding experiences.
- Build Inventory Management Interfaces: Create user-friendly tools for demand forecasting, reorder point management, and multi-location inventory allocation.
- Design Financial Product Experiences: Craft interfaces for merchant financing tools, cash flow management, and payment workflows.
- Conduct User Research: Partner with merchants to understand their operational pain points, conduct usability testing, and gather feedback.
- Collaborate Cross-Functionally: Work hands-on with Product Managers and engineers to translate requirements into user flows and ensure design feasibility and implementation quality.
- Create Design Systems: Establish and maintain design patterns, component libraries, and style guides.
Requirements
- 3+ years of experience designing complex B2B or operational software, preferably for e-commerce, logistics, or data-heavy applications.
- Experience conducting user interviews, usability testing, and translating research insights into actionable design improvements.
- Strong ability to design clear, actionable dashboards and analytics interfaces.
- Expert-level skills in Figma, Sketch, or similar design tools, with experience creating prototypes and design systems.
- Proven ability to work closely with Product Managers and engineers in agile development environments.
- Deep empathy for user needs and ability to advocate for user experience while balancing business requirements.
- Ability to think outside the box and drive innovative design solutions in a dynamic, fast-growing environment.
- Demonstrated ability to take full accountability for design outcomes while working as part of a team.
Key Skills
- Product design experience.
- User research skills.
- Data visualization expertise.
- Design tool proficiency.
- Cross-functional collaboration.
- User-centric mindset.
- Strategic-boldness.
- Extreme ownership.
About Portless
Build a healthier business with Portless. Portless fulfills e-commerce orders directly from China to your customer's front door, massively improving lead times, decreasing your shipping costs, and lowering your import tax fees. At Portless, we have shipped over 2.5 million cross-border packages with a 99.8% pick-and-pack accuracy and 98% on-time delivery rate. We pride ourselves on providing white-glove customer service and the fastest response times in the industry.
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