Senior Interaction / Product Designer

The Senior Interaction/Product Designer will create personas, customer journeys, wireframes, prototypes, and responsive designs for web and mobile products. They will collaborate with cross-functional teams to ensure design fidelity and accessibility while presenting design concepts to clients and internal teams.

Responsibilities

• Creating personas, customer journeys, wireframes, prototypes, and responsive web and mobile interface designs that follow best practices in usability and interaction design.
• Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.
• Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.
• Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.
• Consulting with clients and team members about the benefits of accessible design.
• Giving insightful and constructive feedback on the designs, including interactions, information architecture, content, and alignment with business goals and user needs.
• Conducting and synthesizing user research to inform design decisions.
• Collaborating with developers to ensure design fidelity and accessibility.
• Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.
• Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.

Requirements

• 3-5 years of professional experience, ideally in a consulting or agency context.
• 4-year+ degree in Design, HCI, Psychology, or a related field.
• Strong written, verbal, conceptual, and visual communication skills.
• Proficiency in designing in Figma is required.
• Experience designing developer-ready visual assets and UI components is a plus.
• Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.
• Working knowledge of Agile product development lifecycles and practices is a plus.
• Familiarity with WCAG and accessibility standards is a plus.

Key Skills

• Proven understanding of product strategy, heuristic analysis, information architecture, user research, user interface design, wireframing, prototyping, and usability testing.
• Strategic thinking to translate business goals and user needs into thoughtful design solutions.
• Comfort working within established design systems while also contributing to their evolution.
• Experience collaborating with researchers, developers, analysts, and other designers.
• Proven ability to meet tight deadlines, with some supervision, in a fast-paced and innovative environment.

Benefits

• Generous PTO, health coverage, disability insurance, paid family leave and more.
• Learning & Development programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths.
• Modern Health platform for mental health and well-being.
• Carrot Fertility coverage for fertility and family-forming.
• Fringe stipend program for personalized lifestyle benefits.
• Employee Resource Groups for diversity and inclusion.
• Philanthropic Partnerships for community support.
• 401(k) Matching with generous matching and no vesting period.