Senior Interaction / Product Designer

The Senior Interaction/Product Designer will create personas, customer journeys, wireframes, prototypes, and responsive web and mobile interface designs. They will collaborate with cross-functional teams to deliver elegant solutions to complex business problems.

Responsibilities

• Creating personas, customer journeys, wireframes, prototypes, and responsive web and mobile interface designs that follow best practices in usability and interaction design.
• Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.
• Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.
• Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.
• Consulting with clients and team members about the benefits of accessible design.
• Giving insightful and constructive feedback on the designs, including interactions, information architecture, content, and alignment with business goals and user needs.
• Conducting and synthesizing user research to inform design decisions.
• Collaborating with developers to ensure design fidelity and accessibility.
• Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.
• Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.

Requirements

• 3-5 years of professional experience, ideally in a consulting or agency context.
• 4-year+ degree in Design, HCI, Psychology, or a related field.
• Strong written, verbal, conceptual, and visual communication skills.
• Proficiency in designing in Figma is required.
• Experience designing developer-ready visual assets and UI components is a plus.
• Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.
• Working knowledge of Agile product development lifecycles and practices is a plus.
• Familiarity with WCAG and accessibility standards is a plus.

Key Skills

• Proven understanding of product strategy, heuristic analysis, information architecture, user research, user interface design, wireframing, prototyping, and usability testing.
• Strategic thinking to translate business goals and user needs into thoughtful design solutions.
• Comfortable working within established design systems while also contributing to their evolution.
• Comfortable collaborating with researchers, developers, analysts, and other designers to create cohesive and impactful experiences.
• Proven ability to meet tight deadlines, with some supervision, in a fast-paced and innovative environment.

Benefits

• Generous PTO, health coverage, disability insurance, paid family leave and more.
• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths.
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs.
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care.
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more.
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations.
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness.