UX Designer, Senior Associate

The role involves designing and testing product features to improve the healthcare experience. You will collaborate with a multi-disciplinary team to deliver user-centered solutions.

Responsibilities

• Design execution (primary): Identify and frame user-centered problems effectively, plan and facilitate problem identification and solutioning workshops, create low- to high-fidelity mocks, wireframes, content, and visual designs, and build interactive prototypes to communicate and test concepts and ideas, plan and execute research experiments and heuristic reviews to evaluate the usefulness and usability of product features, collaborate with the product and engineering teams throughout the agile planning, design, and development process to deliver experiences that meet user needs, collaborate with your team, soliciting and providing feedback to ensure product experiences meet UX quality standards for workflow, interaction design, and microcopy
• Design strategy and planning: Plan and execute exploratory research and experiments including conceptual prototypes to inform product strategy, contribute to the creation of workflows, journey maps, and vision documents to influence product backlog prioritization and planning activities, summarize and communicate relevant insights from user research to team members and other stakeholders and articulate relevant implications for design, manage the backlog and prioritization of your design work to keep your team moving, assist in the definition and creation of success criteria and metrics, support your product and engineering teammates in building deep empathy for our users

Requirements

• Bachelor’s Degree required, preferably in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or related disciplines
• 3-5 years of professional experience working in product design
• Solid capability in UX creative and design techniques
• Experience facilitating, summarizing, and acting on take-aways from user research
• Understand how to work within agile development process for the design, development, and delivery of software
• Strong verbal and written communication skills

Key Skills

• Design simple, effective, and elegant interactions between users and products
• Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes
• Forge strong relationships and work collaboratively with a multi-disciplinary team
• Provide sound rationale for recommendations to gain others’ support and commitment; influence project direction and design decisions
• Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward
• Adapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Flexibility in work environment