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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Senior Product Designer
Orchard • New York, United States of America 🇺🇸
Lead the design of new products and features to serve the needs of internal team members and end customers. Own the design process from user research insights to creating usable experiences that delight users.
Responsibilities
- Lead the design of new products and features to serve the needs of internal team members and end customers
- Collaborate with Product Managers and Engineers to define and communicate the overarching narrative around the problem you’re solving and approach
- Own the design process from beginning to end, taking it from user research insights and translating into simple and usable experiences that delight users
- Participate in strategy and planning to help the team articulate the long, medium and short term opportunities on your squad
- Lead user research related to the mortgage experience (with end customers and our in-house mortgage team), and communicate insights to help the team deeply understand the customer problems were solving
- Share work early and often and seeking out constructive feedback from peers, product team, and stakeholders
- Play a key role in shaping the future of Orchard
Requirements
- 4+ years experience designing digital products and systems for desktop, ideally working on consumer facing products in a startup environment
- An established process for thinking through complex & ambiguous problems
- Deep empathy for the customer that drives design and product decisions
- Excellent communication skills, ability to collaborate with a variety of stakeholders
- Experience identifying opportunities for design-led projects and understand how to present the potential value and advocate for work
- Managed design projects independently and shared work frequently with feature teams, product squads and the design team
- Eagerness to learn, ask questions, and a track record for being self-driven
- A bias to action and are able to work creatively to unblock yourself, balancing quality and time to drive impact
Benefits
- Stock options and other incentive pay may be provided as part of the compensation package
- A full range of medical, financial, and/or other benefits
About Orchard
Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. Orchard offers a modern alternative, making one of life's biggest decisions – the sale and purchase of a home – stress-free, fair, and simple. Orchard has financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on th
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