Senior Product Designer

As a Senior Product Designer, you will create intuitive, user-centered designs for the enterprise platform and lead the design process from discovery to build. You will collaborate with cross-functional teams to ensure seamless experiences for customers and clients.

Responsibilities

• Lead in the discovery, design, and build of products already in the design phase or from scratch
• Design interfaces that are simple, functional, and elegant for complex systems
• Acting as a steward for our design system.
• Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions.
• Influence the future vision and strategic decisions with your product and executive team.
• Provide direct and impactful feedback to other designers on the team, helping designers on adjacent product teams grow their skills.
• Ensure product meets criteria for efficiency, effectiveness and user satisfaction according to common usability standards.
• Champion user-centric designs by understanding the underlying motivations and pain points of our users, and consistently thinking from their perspective.
• Research and understand industry trends and emerging technologies to incorporate into design processes.
• Ensure UI designs are consistent with brand guidelines and design standards.
• Actively gather peer and stakeholder feedback and make iterative improvements based on the insights received.

Requirements

• 4-6 years relevant product design experience (experience within a ticketing company is preferred)
• A portfolio of work that demonstrates an advanced understanding of information hierarchy, business objectives, good usability practices and a solid sense of aesthetics.
• Expertise in participating and providing feedback in internal design reviews
• Excellent written and verbal communication skills with the ability to present a rationale for design decisions
• Advanced understanding of user experience principles
• Advanced knowledge of Figma and other industry standard design tools
• An expert understanding of the design and product development processes
• Proficient in Microsoft applications such as Word, Excel, Outlook
• Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX

Key Skills

• Advanced understanding of information hierarchy, business objectives, good usability practices and a solid sense of aesthetics
• Expertise in participating and providing feedback in internal design reviews
• Excellent written and verbal communication skills
• Advanced understanding of user experience principles
• Advanced knowledge of Figma and other industry standard design tools
• Proficient in Microsoft applications such as Word, Excel, Outlook
• Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX

Benefits

• Medical, dental and vision insurance
• Paid holidays, vacation and sick time
• Company paid basic life insurance, voluntary life insurance
• Parental leave
• 401k Plan (with a current employer match of 3%)
• Flexible spending and health savings account options
• Wellness offerings