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Sr. Staff Product Designer (UX)

Genesys β€’ Canada πŸ‡¨πŸ‡¦

Onsite Full-time Senior

As a Senior Staff UX Designer at Genesys, you will lead UX vision and execution, mentor designers, and influence product roadmaps to drive user-centered design outcomes.

Responsibilities

  • Strategic Design Leadership: Lead strategic design initiatives, directly influencing product direction and organizational strategy.
  • Complex Problem Solving: Tackle complex UX issues requiring sophisticated design methods, comprehensive research, and extensive cross-functional alignment.
  • Team & Talent Development: Actively mentor and develop Senior, Mid-level, and Associate designers, fostering professional growth and a strong, collaborative team culture.
  • Stakeholder Influence: Effectively communicate and advocate for design solutions, managing expectations and aligning stakeholders at all levels.
  • Process Optimization: Continuously refine and improve design processes, ensuring efficiency and high-quality output across projects.

Requirements

  • 7+ years of experience in user experience design, including significant leadership in complex projects.
  • Master’s degree or equivalent experience in Design, Human-Computer Interaction (HCI), Interaction Design, or a related field.
  • Expert proficiency in Figma, Miro, design systems, and collaborative tools.
  • Advanced knowledge of diverse UX research methodologies.
  • Proven leadership and mentorship skills.
  • Exceptional visual, verbal, and written communication skills.
  • Strong ability to create alignment among senior stakeholders.

Key Skills

  • Expert proficiency in Figma, Miro, design systems, and collaborative tools.
  • Advanced knowledge of diverse UX research methodologies.
  • Proven leadership and mentorship skills.
  • Exceptional visual, verbal, and written communication skills.
  • Strong ability to create alignment among senior stakeholders.

About Genesys

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences using its AI-powered Experience Orchestration platform, Genesys Cloud.

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