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"The details are not the details. They make the design."
— Charles Eames
Own the end-to-end design process for new features and product improvements, creating intuitive user experiences. Collaborate with cross-functional teams to shape TROOP’s design system and drive product innovation.
Responsibilities
- Own the end-to-end design process for new features and product improvements – from discovery and research to prototyping, testing, and delivery
- Turn complex workflows and data into simple, intuitive, and elegant user experiences
- Partner closely with Product Managers, Engineers, and other stakeholders to align design decisions with business and user needs
- Contribute to and evolve TROOP’s design system, ensuring consistency and scalability across the platform
- Conduct user research, usability testing, and feedback sessions to inform design decisions
- Collaborate effectively with distributed teams across different locations and time zones to ensure seamless product design and delivery
- Share knowledge, best practices, and feedback with peers to strengthen TROOP’s design culture
Requirements
- Minimum 5 years of experience designing digital products, within B2B SaaS startups/scale-ups
- Strong portfolio showcasing user-centered design, visual storytelling, and interaction design skills
- Proficiency with modern design tools (e.g., Figma)
- Experience with design systems, prototyping, and usability testing
- Ability to balance user needs with business goals in fast-paced environments
- Proven ability to work effectively with distributed teams across multiple locations and time zones
- Excellent communication skills and the ability to present and explain design decisions clearly
Key Skills
- User-centered design
- Visual storytelling
- Interaction design
- Figma
- Design systems
- Prototyping
- Usability testing
- Communication skills
Benefits
- 23 days per year of Paid Time Off
- Healthcare, Dental, Vision and Life Insurance administered via DEEL
- Mental Health Budget
- Unforgettable Adventures
About Troop
TROOP gives teams everything they need to plan and connect in person. TROOP is a cloud-based meeting planning and group travel logistics platform for companies that plan multiple in-person meetings a year. It helps companies bring people together cost-effectively, efficiently, and sustainably. Founded in 2017, TROOP is an international, remote-first company with entities in the U.S., Spain, South Africa, and the U.K. TROOP was the recipient of Business Travel News Europe’s 2023 Tech List, Skift Idea Awards 2022 for Meetings and Events, among many other accolades. Learn more at trooptravel.com.
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