Sr. UX Designer

Design and develop UX solutions for clients in the Insurance and Financial Services industries. Lead UX initiatives, manage multiple projects, and communicate effectively with stakeholders.

Responsibilities

• Design and develop UX designs for end-users across the Insurance and Financial Services industries.
• Analyze and design solutions for products and services by helping to improve and create models, concepts, and design elements (e.g., user flows, scenarios, personas, interactions, content, visuals, etc.) following established design objectives, principles, and standards.
• Lead conversations with Auxo’s customers, interpret vague input, and drive clarity with senior business stakeholders.
• Drive UX initiatives within customer implementation projects, setting deliverables & timelines, managing multiple initiatives and leading prioritization with stakeholders.
• Understand business objectives and how they relate to user experience, while clearly communicating the rationale.
• Leverage and use repeatable tools, templates, process documentation, and communication plans for various programs and efforts (i.e. Figma, Canva, XD, etc.)
• Be able to create end-to-end workflows, including user journeys, task analysis, wireframing, prototyping, and evaluative research methods for clients.
• Collaborate on or participate in research on user behavior, and translate them into user stories, user journey maps, wireframes, mockups, and prototypes.
• Present design proposals to team leaders and clients.
• Comfortable working in the face of ambiguity, and able to design and drive UX design to meet customer needs.
• Use domain-specific knowledge to execute prioritized work, while identifying and communicating impediments and risks, and adhering to defined scope and objectives.

Requirements

• A Bachelor’s degree in graphic/web design, UX, or related fields.
• At least 7 years of professional UX design experience in software development including flow mapping, wire framing, and user testing.
• Professional experience working in the Insurance and/or Financial Services industry.
• A personality of self-motivation and a demonstrated ‘go-getter’ mentality.
• Strong skills in a variety of design tools such as Figma, Adobe Creative Suite, etc.
• Experience in prototyping and comfortable working in a highly agile environment.
• Expertise in using design artifacts to effectively build alignment, communicate ideas, and deliver an experience.
• Knowledge of creating and maintaining design systems.
• Experience designing to brand standards, style guides and heuristic analysis.
• Proven ability to successfully collaborate with cross-functional teams and leadership in enterprise settings to streamline processes and enhance user engagement, ensuring high-quality outcomes tailored to both internal stakeholder and external customer-facing goals.

Key Skills

• Graphic/web design
• UX
• Flow mapping
• Wire framing
• User testing
• Design tools like Figma, Adobe Creative Suite
• Prototyping
• Agile environment
• Design artifacts
• Design systems
• Brand standards
• Style guides
• Heuristic analysis
• Cross-functional collaboration
• Leadership
• Process streamlining
• User engagement