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Senior UX Designer, Amazon Customer Service

Amazon β€’ Seattle, United States of America πŸ‡ΊπŸ‡Έ

Onsite $127,100 - $211,600 Full-time Senior

Lead end-to-end design from concept to launch, creating user interfaces that reveal meaningful patterns to users. Partner with product, engineering, and research teams to deliver impactful solutions and drive decisions.

Responsibilities

  • Lead end-to-end design from concept to launch
  • Create user interfaces that reveal meaningful patterns to users
  • Develop and validate solutions through user research and iterative testing
  • Build compelling narratives that connect customer insights to business opportunities
  • Partner with product, engineering, and research teams to deliver impactful solutions
  • Lead design reviews and workshops to align stakeholders and drive decisions

Requirements

  • 8+ years of design experience
  • Have an available online portfolio
  • Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

Key Skills

  • 8+ years of design experience
  • Have an available online portfolio
  • Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa

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