Product Designer

The Product Designer will create experiences for Contentful’s Ecosystem, focusing on developer customers. This role involves executing high fidelity designs, conducting user research, and collaborating with cross-functional partners to enhance the platform's usability.

Responsibilities

• Execute high fidelity designs that bring requirements from conceptual to deliverable.
• Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (v0, Lovable or similar).
• Collaborate via workshops and wireframes on shaping requirements to support business goals and customer needs.
• Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers.
• Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces.
• Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar.
• Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners.
• Represent customer needs, especially developer customer needs, through your work and via conversations with your team.

Requirements

• 3+ years of product design experience.
• Experience using or working on products for developer customers (developer platforms, APIs, or developer tools), and a passion for technical topics.
• Expertise conducting primary research and discovery, especially customer interviews and usability testing.
• Progressive mindset around AI, eager to experiment.
• Ability to help shape requirements based on customer needs.
• Experience delivering high quality, production ready designs based on an existing design system and accessibility standards.
• A portfolio of design work showcasing your process and craft experience.
• Comfortable working with a global company with offices in US and EU.
• Strong communication skills and confidence in communicating with design peers, cross functional partners and stakeholders.

Key Skills

• Experience using or working on products for developer customers.
• Expertise conducting primary research and discovery.
• Progressive mindset around AI.
• Experience delivering high quality, production ready designs.
• Strong communication skills.

Benefits

• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• Generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days.
• Company paid parental leave to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.